Christmas – Customer Assistant – FHB – Oxford

Marks and Spencer; Oxford; Presencial; GBP 16 000 - 20 000; Tempo parcial

Resumo da oferta

Marks and Spencer in Oxford is seeking a Customer Assistant for our Fashion, Home & Beauty section. You will deliver stylish advice and five-star service on the shop floor, helping customers discover our on-trend products.

The role requires pace, resilience and a readiness to work flexible hours, including weekend shifts. You’ll use Sparks App and in-store devices to enhance the experience and contribute to the store’s transformation.

Qualificações

• Passionate, fashion-forward individuals who can drive sales and deliver five-star service.
• Able to use digital tools to enhance the customer experience.
• Comfortable working in a fast-paced retail environment.

Responsabilidades

• Deliver style advice and five-star service to customers.
• Drive sales and grow share in the fashion space.
• Help customers discover our latest fashion items.
• Utilise Sparks App and in-store devices to assist customers.
• Maintain high standards and work with energy as part of a team.

Conhecimentos

Customer service

Sales

Digital tools

Ferramentas

Sparks App

In-store devices

Descrição da oferta de emprego

All the details

Work Pattern

Sunday 14:00-18:00
Monday 17:00-21:00
Thursday 17:00-21:00
Friday 17:00-21:00
Saturday 17:00-21:00

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?

#Christmas