Christmas Café Assistant — Fast, Five-Star Service

Marks & Spencer Plc; Greater London; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in Greater London is seeking a Café Customer Assistant to join our in-store M&S Café team. The role focuses on delivering fast, five-star service in a busy café environment while representing the M&S brand.

Shifts listed include Sunday 13:00-17:00 and Monday/Tuesday 13:30-17:30, with potential for full-time hours during the December peak period. Strong customer service and teamwork are essential.

Responsibilities

• Be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly.
• Use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Support colleagues and contribute to a high-performance culture that meets customer needs – even when busy.
• Adapt quickly, working where needed with pace.

Job description

Marks & Spencer Plc in Greater London is seeking a Café Customer Assistant to join our in-store M&S Café team. The role focuses on delivering fast, five-star service in a busy café environment while representing the M&S brand.

Shifts listed include Sunday 13:00-17:00 and Monday/Tuesday 13:30-17:30, with potential for full-time hours during the December peak period. Strong customer service and teamwork are essential.