Childrens Services Admin & Minute-Taker (Hybrid)

West Berkshire Council; Newbury; Hybride; GBP 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Flexible working

Hybrid working

Training & development opportunities

Local Government pension scheme

Family friendly policies

Wellbeing Programme

Annual leave 28 days + 5 after 5 years

Résumé du poste

West Berkshire Council is recruiting a Business Support Administrator to join the Children’s Social Care team, supporting the CSPA, MACPT, and Assessment & Family Help Service. The role requires calm, empathetic handling of contacts from families and professionals by phone and email, plus rapid minute-taking and meeting coordination.

Ideal candidates will have strong minute-taking skills, superb organisational abilities, and experience in multi-agency settings.

Qualifications

• Proven history of comprehensive Minute taking skills.
• Excellent organisational and time management skills with the ability to prioritise tasks effectively in a fast paced environment.
• Experience of multi-agency working.
• Excellent attention to detail.
• Be resilient due to the nature of the role.
• Proficient in Microsoft Office applications including Word, Excel and PowerPoint.
• Ability to work independently, as well as part of a team, demonstrating a proactive approach to work.
• Previous experience in an administrative role is essential, ideally within a public sector or customer-focused environment.

Responsabilités

• Take contacts from families, members of the public and professionals via telephone and email.
• Organise meetings at short notice, take comprehensive minutes and circulate in short timescales.
• Be an integral part of the Multi-Agency Child Protection Team (MACPT).
• Support Childrens Single Point of Access (CSPA), MACPT and Assessment & Family Help Service.

Connaissances

Minute taking

Organisation & time management

Multi-agency working

Attention to detail

Resilience

Independent & proactive

Public sector / customer-focused

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Description du poste

West Berkshire Council is recruiting a Business Support Administrator to join the Children’s Social Care team, supporting the CSPA, MACPT, and Assessment & Family Help Service. The role requires calm, empathetic handling of contacts from families and professionals by phone and email, plus rapid minute-taking and meeting coordination.

Ideal candidates will have strong minute-taking skills, superb organisational abilities, and experience in multi-agency settings.