Children's Ward Clerk

Betsi Cadwaladr University Health Board

Wrexham

On-site

GBP 13,000 - 17,000

Part time

2 hours ago
Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking an administrative support colleague for a busy Children’s Ward. You’ll support nursing and medical staff with clerical duties, data entry and patient record handling in a Welsh-speaking environment.

The role is permanent, part-time (25 hours per week) with shifts across regular daytime hours and weekends, and applicants must meet Welsh language requirements (Level 3).

Qualifications

  • GCSE English/Maths or equivalent is required.
  • Good IT skills and confidence using Microsoft Office.
  • Strong verbal and written communication abilities.

Responsibilities

  • Data inputting, admitting and discharging patients.
  • Answering telephone and handling enquiries with families and carers.
  • Prepare case notes and filing; maintain patient records with confidentiality.
  • Work within a busy ward team with organisational skills and a flexible approach.

Skills

IT/Computer literate
Effective communication skills
Welsh language skills level 3

Education

GCSE English/Maths or equivalent

Job description

Job Overview

An exciting opportunity has arisen to join our busy Children’s Ward, providing comprehensive administrative support to nursing and medical staff within the unit.

Welsh language skills are essential for this role (minimum Welsh Language Skills Level 3)

This is a permanent, part-time position of 25 hours per week. Shifts vary between 8:00am and 8:00pm Monday to Friday, and 9:30am to 8:00pm at weekends. Successful candidates will also be expected to work bank holidays as part of the rota.

Main duties of the job

We are looking for colleagues with experience of admin and clerical duties, who have good interpersonal and organisational skills and who will be able to work well within our existing team.

You will need to have a flexible approach to work, be reliable, adaptable and have good organisational skills. A pleasant telephone manner and good communication skills are essential to receive and respond courteously to all telephone enquiries regarding patient care.

You will also be computer literate with experience of Microsoft Office, be a team player and able to maintain confidentiality. Applicants must also have a good standard of education.

Main duties of the role involve data inputting, admitting and discharging patients, answering the telephone, dealing with families, preparing case notes and filing.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or

Person specification
Qualifications
Essential criteria
  • English/Maths GCSE or equivalent
Desirable criteria
  • NVQ 2 in Administration
  • NVQ in Customer Service
  • ECDL
Experience
Essential criteria
  • Working with the public
  • Working in a busy environment
  • Experience of Customer Service
  • General experience of administration functions
Desirable criteria
  • Previous experience working within the health care sector
Skills
Essential criteria
  • IT/Computer literate
  • Effective communication skills
Desirable criteria
  • Experience of using WPAS
  • Case note tracking
  • RADIS
  • BADGER NET
  • Understanding of the importance of maintaining medical records
Knowledge
Essential Criteria
  • Knowledge of data protection and patient confidentiality
Desirable criteria
  • Understanding of risk management and health and safety
Personal Qualities
Essential Criteria
  • Ability to work without direct supervision
  • Ability to prioritise workload
  • Organised, punctual, reliable, self motivated
  • To function efficiently under pressure and to meet deadlines.
  • Confident
  • Good telephone manner
  • Team player
  • Able to maintain confidentiality
  • Friendly
  • Flexible approach to work
Other Relevant Requirements
Essential criteria
  • Approachable and professional in dealing with people and able to deal with difficult/emotional situations
  • Welsh Speaking (minimum of level 3)
Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Children's Ward Clerk
Children's Ward Clerk

Betsi Cadwaladr University Health Board • Wales

On-site
GBP 12,000 - 16,000
Children's Ward Clerk
Children's Ward Clerk

Train Work Live • Wrexham

Remote
GBP 24,000 - 29,000
Children's Ward Clerk Team Lead
Children's Ward Clerk Team Lead

Betsi Cadwaladr University Health Board • Wrexham

On-site
GBP 19,000 - 23,000
Children's Ward Clerk Team Lead
Children's Ward Clerk Team Lead

Betsi Cadwaladr University Health Board • Wales

On-site
GBP 24,000 - 30,000
Ward clerk
Ward clerk

Betsi Cadwaladr University Health Board • Caernarfon

On-site
GBP 21,000 - 25,000
Children's Ward Clerk Team Lead
Children's Ward Clerk Team Lead

Train Work Live • Wrexham

Remote
GBP 27,000 - 28,000
Office Clerk
Office Clerk

Betsi Cadwaladr University Health Board • Rhyl

On-site
GBP 18,000 - 22,000
Ward Clerk
Ward Clerk

Betsi Cadwaladr University Health Board • Bangor

On-site
GBP 21,000 - 24,000
Admin Assistant
Admin Assistant

Betsi Cadwaladr University Health Board • Wales

On-site
GBP 18,000 - 22,000
Ward Clerk
Ward Clerk

NHS • Bangor

Hybrid
GBP 29,000 - 35,000