Children’s Ward Admin Clerk (Fixed-Term/Secondment)

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 19,000 - 23,000; Full time

Job summary

Betsi Cadwaladr University Health Board North Wales is seeking an administrative colleague to support the Children’s ward, handling data input, admissions and discharge processes, and family enquiries.

Welsh speaking ability is essential (minimum level 3). The role is fixed term/secondment until 31 March 2027, offering a supportive team environment and opportunities to develop health administrative skills.

Qualifications

• English/Maths GCSE or equivalent.
• Experience of working with the public in a busy environment.
• Good IT skills and ability to maintain medical records.
• Knowledge of data protection and patient confidentiality.
• Excellent communication skills and telephone manner.
• Ability to work without direct supervision and prioritise workload.

Responsibilities

• Provide administrative support to nursing staff and doctors on a busy children's ward.
• Input data, admit and discharge patients, answer the telephone and respond to families.
• Prepare case notes and file records with attention to confidentiality.
• Maintain medical records with accuracy and comply with data protection.

Skills

IT/Computer literate

Effective communication skills

Team player

Telephone manner

Organised, punctual, reliable

Education

English/Maths GCSE or equivalent

NVQ 2 in Administration

NVQ in Customer Service

ECDL

Tools

WPAS

RADIS

BADGER NET

Job description

Betsi Cadwaladr University Health Board North Wales is seeking an administrative colleague to support the Children’s ward, handling data input, admissions and discharge processes, and family enquiries.

Welsh speaking ability is essential (minimum level 3). The role is fixed term/secondment until 31 March 2027, offering a supportive team environment and opportunities to develop health administrative skills.