Children's Services Admin & Referrals Officer

Confidential; Bradford; On-site; GBP 21,000 - 27,000; Full time

Job summary

Confidential is seeking a Business Support Officer to provide administrative support to a Children's Sensory and Physical Needs Service in Bradford. You will process referrals, update records and help ensure the smooth running of the service.

The role requires strong organisation, good communication, and the ability to handle confidential information in line with data protection requirements.

Qualifications

• At least three years' office or clerical experience.
• Good organisational and communication skills.
• Experience managing workloads and meeting deadlines.
• Confident using Microsoft Office, including Word, Excel and Outlook.
• GCSEs in English and Maths, or equivalent.
• Experience using SIMS is beneficial, but a willingness to learn is acceptable.

Responsibilities

• Process referrals and maintain accurate children's records.
• Provide general administrative support, including emails, filing and data entry.
• Handle telephone calls and enquiries from parents, carers and colleagues.
• Arrange meetings, take minutes and manage team diaries.
• Update electronic systems and collate information as required.
• Handle confidential information in line with data protection requirements.

Skills

Organisational skills

Communication skills

Workload management

Meeting deadlines

Education

GCSE English

GCSE Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

SIMS

Job description

Confidential is seeking a Business Support Officer to provide administrative support to a Children's Sensory and Physical Needs Service in Bradford. You will process referrals, update records and help ensure the smooth running of the service.

The role requires strong organisation, good communication, and the ability to handle confidential information in line with data protection requirements.