Children's Services Admin & Records Coordinator

Hatched Recruitment Group; England; On-site; GBP 21,000 - 32,000; Full time

Job summary

Hatched Recruitment Group is seeking a Business Support Officer to provide administrative assistance to a Children's Sensory and Physical Needs Service. You will process referrals and update records to support smooth operations.

Responsibilities include handling emails, filing and data entry, managing calls from parents and colleagues, arranging meetings, taking minutes and maintaining team diaries, and updating electronic systems while protecting confidential information.

Qualifications

• At least three years' office or clerical experience.
• Proven organisational and communication skills.
• Experience managing workloads and meeting deadlines.
• GCSEs in English and Maths, or equivalent.
• Experience using SIMS is beneficial, but willingness to learn is acceptable.

Responsibilities

• Process referrals and maintain accurate children's records.
• Provide general administrative support, including emails, filing and data entry.
• Handle telephone calls and enquiries from parents, carers and colleagues.
• Arrange meetings, take minutes and manage team diaries.
• Update electronic systems and collate information as required.
• Handle confidential information in line with data protection requirements.

Skills

Organisational skills

Communication skills

Time management

Education

GCSE English and Maths

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Hatched Recruitment Group is seeking a Business Support Officer to provide administrative assistance to a Children's Sensory and Physical Needs Service. You will process referrals and update records to support smooth operations.

Responsibilities include handling emails, filing and data entry, managing calls from parents and colleagues, arranging meetings, taking minutes and maintaining team diaries, and updating electronic systems while protecting confidential information.