Business Support Officer

Hatched Recruitment Group; Bradford; On-site; GBP 21,000 - 25,000; Full time

Job summary

Hatched Recruitment Group is seeking a Business Support Officer to provide administrative support for a Children's Sensory and Physical Needs Service in Bradford. You will process referrals, maintain records and assist outreach teams to keep services running smoothly.

The role requires at least three years of clerical experience, strong organisational and communication skills, and proficiency with Microsoft Office. SIMS experience is a bonus, with a willingness to learn.

Qualifications

• Three years' office or clerical experience.
• Strong organisational and communication skills.
• Experience managing workloads and meeting deadlines.
• Proficient in Microsoft Office including Word, Excel and Outlook.
• GCSEs in English and Maths, or equivalent.
• Experience using SIMS is beneficial, but a willingness to learn is acceptable.

Responsibilities

• Process referrals and maintain accurate children's records.
• Provide general administrative support, including emails, filing and data entry.
• Handle telephone calls and enquiries from parents, carers and colleagues.
• Arrange meetings, take minutes and manage team diaries.
• Update electronic systems and collate information as required.
• Handle confidential information in line with data protection requirements.

Skills

Office experience

Organisational skills

Communication skills

Data entry

Microsoft Office

Education

GCSE English and Maths

Tools

SIMS

Job description

Business Support Officer

We are looking for a Business Support Officer to provide administrative support to a Children's Sensory and Physical Needs Service. You will support outreach teams by processing referrals, updating children's records and helping ensure the smooth running of the service.

Key responsibilities

• Process referrals and maintain accurate children's records.
• Provide general administrative support, including emails, filing and data entry.
• Handle telephone calls and enquiries from parents, carers and colleagues.
• Arrange meetings, take minutes and manage team diaries.
• Update electronic systems and collate information as required.
• Handle confidential information in line with data protection requirements.

Essential requirements

• At least three years' office or clerical experience.
• Good organisational and communication skills.
• Experience managing workloads and meeting deadlines.
• Confident using Microsoft Office, including Word, Excel and Outlook.
• GCSEs in English and Maths, or equivalent.
• Experience using SIMS is beneficial, but a willingness to learn is acceptable.