Childline Practitioner (Universal) - Hybrid, 7% Rota

NSPCC; Birmingham; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Rota allowance

Job summary

Childline is seeking two full-time fixed-term Childline Practitioners (Universal) in Birmingham to support volunteers and respond to contacts from young people. You will work to deliver a high-quality service, applying safeguarding principles and making on-shift decisions.

This role offers a hybrid rota with some home-working days and a 7% rota allowance on top of basic pay, reflecting flexible scheduling and commitment to children. Join a dedicated team making a real difference.

Qualifications

• Strong background working with children and young people within a safeguarding context.
• Believe in our cause, mission, and helping all children and young people.
• Passion for supporting others in emotionally challenging situations.

Responsibilities

• Lead on on-shift safeguarding decisions and coach volunteers to maintain service quality.
• Ensure every child and young person receives a high-quality service and provide supervision and training outside of shifts.
• Directly support children and young people by responding to contacts as a Childline Practitioner (Universal).

Job description

Childline is seeking two full-time fixed-term Childline Practitioners (Universal) in Birmingham to support volunteers and respond to contacts from young people. You will work to deliver a high-quality service, applying safeguarding principles and making on-shift decisions.

This role offers a hybrid rota with some home-working days and a 7% rota allowance on top of basic pay, reflecting flexible scheduling and commitment to children. Join a dedicated team making a real difference.