Childline Practitioner (Universal) — Safeguarding & Support Champion

NSPCC; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

7% rota allowance

Job summary

National Society for the Prevention of Cruelty to Children (NSPCC) is recruiting two full-time Childline Practitioners (Universal) for London. You will support volunteers who talk to children and lead safeguarding decisions, with opportunities to directly assist children and young people.

You will work within a hybrid rota, balancing morning, daytime and evening shifts, with some weekend work. A rota allowance of 7% is provided on top of base pay, and you will help maintain a high-quality, safe

Qualifications

• Strong background working with children and young people within a safeguarding context.
• Belief in NSPCC's cause and mission to help all children and young people.
• Passion for supporting others, especially in emotionally challenging situations.

Responsibilities

• Lead on on-shift safeguarding decisions and supervise volunteers.
• Provide coaching, feedback and training to volunteers.
• Ensure every child and young person receives a high‑quality service.

Skills

Safeguarding experience

Empathetic communication

Resilience in challenging situations

Job description

National Society for the Prevention of Cruelty to Children (NSPCC) is recruiting two full-time Childline Practitioners (Universal) for London. You will support volunteers who talk to children and lead safeguarding decisions, with opportunities to directly assist children and young people.

You will work within a hybrid rota, balancing morning, daytime and evening shifts, with some weekend work. A rota allowance of 7% is provided on top of base pay, and you will help maintain a high-quality, safe