Childline Twilight Practitioner — Flexible 28hr Safeguarding Role

NSPCC; Liverpool; Hybrid; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Rota allowance 10.5%

Supportive team

Job summary

NSPCC's Childline Twilight team in Liverpool is recruiting for a part-time role (28 hours). You will work during late and overnight hours, supporting volunteers as they talk to children and young people, and you will respond to contacts to ensure timely, sensitive help when daytime services are not available.

As a Twilight Practitioner you will lead on safeguarding decisions on shift, provide coaching, feedback and training to volunteers, and help maintain a high-quality service.

Qualifications

• Has a strong background working with children and young people within a safeguarding context.
• Believes in our cause, our mission, and wants to help us be there for all children and young people.
• Has a passion for supporting others, especially in situations which can be emotionally challenging.

Responsibilities

• Support volunteers while they talk to children during shifts.
• Respond to contacts as a Childline Practitioner (Twilight).
• Provide supervision, coaching, feedback, and training to volunteers.
• Lead on on-shift safeguarding decisions.
• Ensure high-quality service and contribute to rota planning.

Skills

Child safeguarding

Volunteer supervision

Coaching

Communication

Job description

NSPCC's Childline Twilight team in Liverpool is recruiting for a part-time role (28 hours). You will work during late and overnight hours, supporting volunteers as they talk to children and young people, and you will respond to contacts to ensure timely, sensitive help when daytime services are not available.

As a Twilight Practitioner you will lead on safeguarding decisions on shift, provide coaching, feedback and training to volunteers, and help maintain a high-quality service.