Chief Technologist - Workspace

Softcat; Manchester; Hybrid; GBP 110,000 - 140,000; Full time

Job summary

Softcat is seeking a senior technology leader to own the Workspace proposition. You will drive modernisation and delivery of workspace technology to help customers reduce TCO and accelerate business transformation.

You will collaborate with the Workspace TTC and Softcat leadership to shape strategy, ensure lasting impact, and drive change readiness while delivering measurable outcomes for customers and the business.

Qualifications

• Strong knowledge across workspace technology and service disciplines.
• Proven experience as technology leader and collaborator.
• Comfortable presenting to business and technical audiences.

Responsibilities

• Act as ambassador for Softcat's values.
• Provide technology market insights and guidance for Workspace TTC and leadership.
• Identifying customer problems and opportunities that will gain mainstream technology and services adoption.
• Selecting the products and services that address those problems.
• Planning the successful customer engagement journey through Softcat.
• Creating simple stories that bring this to life for our sellers and customers.

Job description

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.

The Office of the CTO – Now, next, and beyond

The OCTO is responsible for delivering world-class technology market insights and guidance to our customers and internal stakeholders. We work with sales, services, vendors, customers, partners, analysts and Softcat's leadership teams to ensure that our propositions and capabilities remain relevant now and into the future.

In this senior role, we are looking for a high impact, highly collaborative and highly experienced technology leader and Workspace expert to own the technology decisions for our Workspace proposition.

Workspace at Softcat is focused on the modernisation, optimisation and supply of workspace technology products, services and solutions to enable customers to achieve business outcomes such as; reduced TCO, improved digital experiences, reduced risk and accelerated business transformation. The core workspace technology disciplines include end-user computing, communication and collaboration, IT service management and IT asset management. The core services disciplines include advisory, architecture, engineering, support and managed services.

As a member of the Workspace Technology Tower Council (TTC), Product Council and Services Council, you will collaborate with colleagues to ensure that our proposition and execution is effective in the short-term, built for long-term success, and is change-ready.

As Chief Technologist - Workspace, you'll be responsible for:

• Acting as an ambassador for Softcat's values (passion, fun, intelligence, responsibility, and community)
• Providing technology market insights and guidance for the Workspace TTC, and the Softcat leadership teams
• Identifying common customer problems and opportunities that will gain mainstream technology and services adoption
• Selecting the products and services that address those problems
• Planning the successful customer engagement journey through Softcat
• Creating simple stories that bring this to life for our sellers and customers

What we need from you:

• Will possess strong knowledge and have working experience across the workspace technology and service disciplines, listed in the previous paragraph
• Will be a determined positive energising collaborator, who will set a clear and simple vision, will initiate and build trust amongst colleagues, customers and partners
• Is comfortable with passionate debate and making decisions
• Is confident presenting to business and technical audiences
• Has a get it done, get it done together, and get it done well attitude

Above all, you will obsess over customer and colleague engagement, to ensure every interaction proves that we care.

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.