Chief AI & Innovation Architect

London Gatwick Airport; Horley; On-site; GBP 78,000 - 95,000; Full time

Benefits offered by this job

Discretionary annual bonus

Free staff parking

Discounted rail travel to work

Share matching scheme

Flexible benefits

Job summary

London Gatwick leads an ambitious AI and innovation programme to transform airport operations and passenger experience. The Lead AI & Innovation Manager will design a strategic roadmap, prioritise AI use cases and partner with technology, operations and commercial teams to deliver measurable value.

You will drive adoption of Generative AI, automation and advanced analytics while ensuring responsible AI governance and risk management across a complex environment.

Qualifications

• Significant experience leading AI, digital transformation, innovation or emerging technology programmes.
• Experience developing AI strategies, roadmaps and investment cases.
• Strong knowledge of Generative AI, Agentic AI, Machine Learning, Computer Vision, Automation and Data Analytics.
• A track record of taking ideas from concept and proof-of-concept through to scaled implementation.
• Experience delivering measurable customer, operational or commercial outcomes through technology.
• Knowledge of AI governance, risk management, information security, privacy and responsible AI principles.
• Strong people leadership, communication and stakeholder engagement skills.

Responsibilities

• Defining and delivering Gatwick's AI and Innovation strategy and roadmap.
• Creating and managing a portfolio of innovation initiatives and AI use cases.
• Driving workforce productivity through growth and adoption of Generative AI, Agentic AI and automation solutions.
• Leading innovation programmes that improve the passenger journey and commercial performance.
• Developing AI-powered solutions that enhance operational efficiency, safety, resilience and asset performance.
• Establishing governance frameworks for the responsible and ethical use of AI.
• Building AI capability, adoption and confidence across the organisation.
• Managing relationships with technology partners, start-ups, aviation stakeholders and industry experts.

Job description

London Gatwick leads an ambitious AI and innovation programme to transform airport operations and passenger experience. The Lead AI & Innovation Manager will design a strategic roadmap, prioritise AI use cases and partner with technology, operations and commercial teams to deliver measurable value.

You will drive adoption of Generative AI, automation and advanced analytics while ensuring responsible AI governance and risk management across a complex environment.