AI & Innovation Leader — Transform Airport Operations

London Gatwick; Gatwick; On-site; GBP 78,000 - 95,000; Full time

Benefits offered by this job

Discretionary annual bonus

Free staff parking

Discounted rail travel

Share matching scheme

Job summary

London Gatwick is seeking a visionary AI leader to define and deliver the next generation of technology-enabled transformation across our airport operations. You will shape strategy, roadmaps and a portfolio of AI initiatives, driving adoption and measurable outcomes in a complex, regulated environment.

Reporting to the Head of Business Technology, you will influence executive decisions, manage partnerships with technology partners and start-ups, and lead cross-functional teams to deliver

Qualifications

• Significant experience leading AI, digital transformation, innovation or emerging technology programmes.
• Experience developing AI strategies, roadmaps and investment cases.
• Strong knowledge of Generative AI, Agentic AI, Machine Learning, Computer Vision, Automation and Data Analytics.
• Track record of moving ideas from concept and PoC to scaled implementation.
• Experience delivering measurable customer, operational or commercial outcomes through technology.
• Knowledge of AI governance, risk management, information security, privacy and responsible AI principles.
• Strong people leadership, communication and stakeholder engagement skills.

Responsibilities

• Defining and delivering Gatwick's AI and Innovation strategy and roadmap.
• Creating and managing a portfolio of innovation initiatives and AI use cases.
• Driving workforce productivity through growth and adoption of Generative AI, Agentic AI and automation solutions.
• Leading innovation programmes that improve the passenger journey and commercial performance.
• Developing AI-powered solutions that enhance operational efficiency, safety, resilience and asset performance.
• Establishing governance frameworks for the responsible and ethical use of AI.
• Building AI capability, adoption and confidence across the organisation.
• Managing relationships with technology partners, start-ups, aviation stakeholders and industry experts.

Skills

AI leadership

Digital transformation

Generative AI

Machine Learning

Data Analytics

Governance & risk

Stakeholder engagement

Job description

London Gatwick is seeking a visionary AI leader to define and deliver the next generation of technology-enabled transformation across our airport operations. You will shape strategy, roadmaps and a portfolio of AI initiatives, driving adoption and measurable outcomes in a complex, regulated environment.

Reporting to the Head of Business Technology, you will influence executive decisions, manage partnerships with technology partners and start-ups, and lead cross-functional teams to deliver