Checkout Experience Team Lead

B&q; United Kingdom; Remote; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Bonus

Pension

6.6 weeks holiday

Discount card

Life assurance

Employee assistance programme

Job summary

B&Q in the United Kingdom is hiring a Service Team Manager to lead and inspire the checkout team, shaping the customer experience through exceptional service. This permanent role is open to full-time, part-time, or job share arrangements, with competitive salary and benefits.

The role offers up to £40,000 per year plus bonus, pension, and 6.6 weeks holiday. We value equality and encourage applications from all backgrounds; training and development opportunities are provided across Kingfisher.

Qualifications

• Experience leading a checkout team.
• Strong customer service orientation.
• Ability to work across full-time, part-time, and job-share schedules.

Responsibilities

• Lead and inspire the checkout team to deliver exceptional customer service.
• Collaborate with store leadership to optimise customer experience.
• Support shift planning and team development.

Job description

B&Q in the United Kingdom is hiring a Service Team Manager to lead and inspire the checkout team, shaping the customer experience through exceptional service. This permanent role is open to full-time, part-time, or job share arrangements, with competitive salary and benefits.

The role offers up to £40,000 per year plus bonus, pension, and 6.6 weeks holiday. We value equality and encourage applications from all backgrounds; training and development opportunities are provided across Kingfisher.