Charter Sales Executive

TAG Aviation; Farnborough; On-site; GBP 35,000 - 52,000; Full time

Job summary

TAG Aviation in the United Kingdom seeks a Charter Sales Executive to support charter sales, manage client inquiries and contribute to revenue generation. This role focuses on developing commercial skills, building client relationships and achieving individual and team targets.

Key responsibilities include sales support and charter execution, client relationship management, and coordinating operations with colleagues to ensure smooth service delivery.

Qualifications

• Geographical knowledge of regions and destinations.
• Strong written and spoken English communication.
• Excellent organisational and time-management abilities.
• Ability to work under pressure while maintaining service standards.
• Clear, professional communication and interpersonal skills.
• Team-oriented with collaborative mindset.
• High integrity and professional conduct.
• GCSE level English and Maths required.
• Customer service or commercial experience preferred.

Responsibilities

• Support charter sales and execution of bookings.
• Develop commercial skills and contribute to revenue targets.
• Maintain client relationships with proactive service delivery.
• Coordinate with operations and learning teams for seamless service.
• Collaborate with team members and contribute to departmental goals.
• Represent the brand with professionalism and consistent standards.

Skills

Geographical knowledge

English proficiency

Time management

Working under pressure

Communication skills

Teamwork

Integrity & professionalism

Customer service experience

Education

GCSE English & Maths

Job description

The Charter Sales Executive at TAG Aviation plays a crucial role in supporting charter sales, managing client inquiries and contributing to revenue generation. This position focuses on developing commercial skills, building client relationships and achieving individual and team targets.

Key Responsibilities:

• Sales Support & Charter Execution

• Sales Development & Revenue Contribution

• Client Relationship & Service Delivery

• Operational Coordination & Learning

• Team Collaboration & Contribution

• Brand Representation & Professional Standards

KPIs / Success Indicators:

• Revenue and gross-margin contribution against target

• Enquiry-to-confirmed-booking conversion rate

• Accuracy of responses and quotations within service level

• Client satisfaction and repeat-booking rate

Essential

• Good geographical knowledge

• Strong written and spoken English

• Strong organisational and time management skills

• Ability to work under pressure

• Strong communication and interpersonal skills

• Ability to work effectively in a team

• High levels of integrity and professionalism

• Educated to GCSE level (English and Maths)

• Customer service or commercial experience (preferred)

Desirable:

• Additional language skills

• Knowledge of business jet aircraft and airport operations

• Understanding of aircraft performance

• Experience in aviation or charter environment

• Experience in sales or client-facing role

• Account management or operations exposure