Charity Shop Retail Manager | Flexible Hours & Impact

St Elizabeth's College; Much Hadham; Sur place; GBP 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Staff discount 10%

Blue Light Card

Gym membership discount

Recognition scheme

Life Assurance

Refer a friend £500

Employee assistance programme

Fully funded DBS

Pension scheme

Résumé du poste

St Elizabeth's Charity Shop in Saffron Walden is seeking a Retail Manager to lead daily shop operations, manage volunteers, and deliver excellent customer service while covering shifts as needed.

This flexible, casual role offers a supportive environment within a values‑driven charity. You will drive sales, maintain merchandising standards, and help recruit/train volunteers to ensure smooth running when the Manager is away.

Qualifications

• Proactive and able to use initiative, capable of working independently.
• Approachable and confident when engaging with volunteers and customers.
• Flexible and willing to cover shifts as needed to support the shop.
• Organised and reliable with a strong commitment to customer service.

Responsabilités

• Support daily shop operations, including opening/closing, cash handling and stock management.
• Create a welcoming environment for customers, reflecting our values in all interactions.
• Assist in driving sales and achieving shop targets.
• Maintain high standards of merchandising, presentation and stock rotation.
• Help recruit, train and motivate volunteers.
• Step up to lead the shop in the Manager's absence.
• Ensure compliance with charity policies, retail standards and health & safety regulations.

Connaissances

Proactive

Approachable

Flexible

Organised

Description du poste

St Elizabeth's Charity Shop in Saffron Walden is seeking a Retail Manager to lead daily shop operations, manage volunteers, and deliver excellent customer service while covering shifts as needed.

This flexible, casual role offers a supportive environment within a values‑driven charity. You will drive sales, maintain merchandising standards, and help recruit/train volunteers to ensure smooth running when the Manager is away.