Charity Shop Manager: Lead, Inspire & Drive Sales

Naomi House & Jacksplace; Basingstoke; In loco; GBP 16.000 - 23.000; Part-time

Vantaggi offerti da questo lavoro

Holiday entitlement 24 days

Group pension scheme

Life assurance

Health cash plan

Blue light discount

Career development

Meaningful work

Descrizione del lavoro

Naomi House & Jacksplace in Basingstoke is seeking a passionate Shop Manager to lead our charity shop and drive outstanding customer experiences. You will oversee daily operations, motivate staff and volunteers, and ensure a welcoming environment that supports our vital work.

The role offers part-time hours (28 per week) with a 9:00am–5:00pm pattern and some weekend work. An experienced retailer with leadership capability and a genuine passion for our cause will thrive in this position.

Competenze

• Experience in retail management or supervision.
• Proven leadership and team development.
• Commitment to first-class customer service.
• Organised, proactive and commercially aware.
• Skilled in stock, sales and shop operations.
• Strong communication and interpersonal skills.
• Interest in Naomi and Jack's charity work.

Mansioni

• Lead the day-to-day operation of the busy charity shop.
• Inspire, support and develop staff and volunteers.
• Create an attractive and welcoming shopping environment.
• Maximise sales and profit through merchandising and stock control.
• Build relationships within the local community.
• Manage shop administration and banking procedures.
• Ensure high standards of customer service, health and safety and compliance.

Conoscenze

Retail experience supervision

Leadership

Customer service

Organisational skills

Stock management

Communication skills

Charity alignment

Charity retail experience

Descrizione del lavoro

Naomi House & Jacksplace in Basingstoke is seeking a passionate Shop Manager to lead our charity shop and drive outstanding customer experiences. You will oversee daily operations, motivate staff and volunteers, and ensure a welcoming environment that supports our vital work.

The role offers part-time hours (28 per week) with a 9:00am–5:00pm pattern and some weekend work. An experienced retailer with leadership capability and a genuine passion for our cause will thrive in this position.