Charity Shop Manager

Devon Air Ambulance; South Molton; On-site; GBP 21,000 - 25,000; Full time

Job summary

Devon Air Ambulance is seeking an enthusiastic Charity Shop Manager for their South Molton shop. The role involves leading the team, maximizing sales, and ensuring exceptional customer service while managing stock and finances. A minimum of 6 months retail experience is essential, along with strong interpersonal and organizational skills. This is a fantastic opportunity to contribute to a valued community service while enjoying a variety of employee benefits.

Benefits

25 days annual leave plus 8 bank holidays

Occupational Maternity/Paternity & Adoption leave

Paid time off for fertility treatment

Pension scheme with 6% employer contributions

Occupational sick pay scheme

Counseling and financial wellbeing services

Qualifications

• Minimum of 6 months retail experience required.
• Self-motivated with excellent team leadership skills.

Responsibilities

• Lead the retail team, maximising sales and customer service.
• Oversee stock management and shop presentation.
• Control shop's expenditure and financial accounts.

Skills

Organisational skills

Interpersonal communication

Customer care

Time management

Job description

Salary:£21,558.79 per annum (based on a FTE of £26,948.48 per annum)

Hours:30 hours per week– flexible, but will include weekends and bank holidays

Location:South Molton

Duration:Permanent

The Role

We have an exciting opportunity to come and work with us as part of our Retail Team, based at our South Molton shop. We are seeking an organised and enthusiastic Manager to join us 4 days per week. You will play a key role in leading the team, maximising sales and ensuring that the highest level of customer service is consistently delivered. Daily tasks may include:

- Motivate and support staff and volunteers to a high standard, creating a good team spirit
- Oversee stock sorting, presentation and rotation
- Ensure the shop is always presented to the highest standards with attractive visual merchandising and window displays
- Be an ambassador for DAAT maintaining public relations and promoting the service
- Control the shop's expenditure and balance it's profit and loss account

The Candidate

We’re looking for someone who is self-motivated, and has excellent interpersonal communication and customer care skills. You will be highly organised with good time management skills and the ability to prioritise workload and meet deadlines. You will be experienced in working with people and confident in leading a team in a busy environment. A minimum of 6 months retail experience is required.

If you are looking for a new challenge that makes a real difference to the local community, we want to hear from you!

The Package

£21,558.79 per annum. As a valued member of the team you will have access to a wide range of employee benefits including:

- 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
- Occupational Maternity/Paternity & Adoption leave

- Paid time off for fertility treatment
- Pension scheme, 6% employer contributions
- Occupational sick pay scheme
- Counselling and financial wellbeing services

Find out more about your benefitshere.
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

More Information and How to Apply

To apply, please visit our careers pagehere, scroll down to 'Charity Shop Manager - South Molton' and click 'Apply for this job'. Please note, previous applicants need not apply.

The closing date for applications is Wednesday 11th June 2025 at 9am.

Interviews will be held online via Microsoft Teams on Thursday 19th June2025*.

If you would like to find out more information about the role, or speak to one of the Retail team, please contact us [e-mail].

*Please note that interview dates are likely but are subject to change in the event of unforeseen circumstances.
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.

Disclaimer: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.