Assistant Shop Manager

AVS Newcastle ltd; Crediton; On-site; GBP 18,000 - 24,000; Part time

Job summary

The British Red Cross is seeking a passionate Assistant Shop Manager to lead a charity shop in Crediton. This role offers the opportunity to make a significant impact in the community, manage a team of volunteers, and provide an excellent shopping experience while meeting various financial targets. Unique benefits such as a contributory pension scheme and extensive annual leave are included.

Benefits

36 days annual leave (including bank holidays) + option to buy extra days

Up to 6% contributory pension scheme

Flexible working options

Career development opportunities

Access to Blue Light Discount Card

Mental health and wellbeing support

Collaborative team environment

Cycle2Work scheme

Interest-free season ticket loan

Qualifications

• Experience in a shop environment is essential.
• Excellent people skills and customer service orientation.
• Ability to work flexibly in response to store needs.

Responsibilities

• Run a customer-focused shop with the shop manager.
• Oversee a team of volunteers and manage their induction and development.
• Foster a positive shopping environment for customers.

Skills

Retail experience

Customer experience

Financial targets understanding

IT skills

Job description

Location: Crediton

Hours: 14 per week

Contract: Permanent

Salary: £23,391 per annum based on 35 hours per week

Are you a retail expert passionate about making a meaningful impact? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while making a difference in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?

"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager

What does a day in the life of an Assistant Shop Manager involve?

• Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
• Working on the shop floor and coordinating activity behind the scenes; no two days are the same.
• Fostering a brilliant shopping environment and providing an excellent customer experience in store.
• Working collaboratively with the shop manager to oversee a team of dedicated volunteers, delivering their induction, management, and development.

To be a successful Assistant Shop Manager, what will you need?

• Retail experience and know-how from working in a shop environment.
• The traits of a people-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
• A commercially savvy mind with a good understanding of financial targets and measures, alongside proven IT skills.
• The ability to work flexibly to the needs of the store.

The closing date for your application is 23:59 on Monday 9th June 2025. Please note, we reserve the right to close the advert early.

In return for your dedication and expertise, what will you get?

• 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Up to 6% contributory pension scheme.
• Flexible working options.
• Wide range of career development opportunities and comprehensive learning.
• Access to Blue Light Discount Card and employee benefits platform.
• Support for mental health and wellbeing.
• Collaborative team environment.
• Cycle2Work scheme.
• Interest-free season ticket loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse and inclusive workforce. We are committed to creating an environment where all staff and volunteers can bring their true selves to work without fear of discrimination. We support this through regular data reporting and the active involvement of our internal networks, including REEN, LGBT+ Network, DAWN, Gender Network, Carers Network, and Youth Network.

Together, we are the world's emergency responders