Charity Shop Assistant - Make a Real Difference

Sue Ryder Care; Bude; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Holiday allowance

Pension scheme

Staff discount

Refer a Friend £250

Enhanced maternity/paternity pay

Enhanced sick pay

EV scheme

Healthcare plan

Death in Service

Online staff discount

Induction programme

Employee support programme

Job summary

Sue Ryder Care in Bude is seeking a Shop Assistant to support the store team, drive sales and deliver strong customer service for donors and customers. The role emphasizes community engagement, merchandising upkeep and adherence to health and safety standards.

The position is part-time and on-site, offering a friendly environment with varied shifts and opportunities to contribute to charitable causes. A proactive, customer-focused mindset is essential.

Qualifications

• Customer service experience is required.
• Cash handling/till experience is essential.
• Basic IT skills including emails and video calls are needed.
• Good organisational skills and ability to work alone when required.
• Experience as a lone worker is advantageous.
• Team player with a proactive attitude is important.
• Experience with merchandising and stock rotation is desirable.

Responsibilities

• Drive sales and performance against targets.
• Provide excellent service to customers and donors.
• Help build community relationships to generate donated stock.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Assist in stock management and EPOS processes to keep the shop fresh and well presented.
• Support in in-store campaigns and national fundraising initiatives.

Skills

Customer Service Experience

Cash Handling/Till work

Basic IT skills

Organisational Skills

Lone working experience

Team Player

Merchandising/Stock rotation

Job description

Sue Ryder Care in Bude is seeking a Shop Assistant to support the store team, drive sales and deliver strong customer service for donors and customers. The role emphasizes community engagement, merchandising upkeep and adherence to health and safety standards.

The position is part-time and on-site, offering a friendly environment with varied shifts and opportunities to contribute to charitable causes. A proactive, customer-focused mindset is essential.