Charity Shop Assistant — Impactful Retail (PT)

Naomi House & Jacksplace; Winchester; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Competitive salary

24 days holiday (pro rata)

Group pension scheme

Life assurance

HSF Health cash plan

Blue light discount

Job summary

Naomi House & Jacksplace is seeking a Shop Assistant in Winchester to join the charity shop team part-time. You will help customers, support stock rotation, and maintain a welcoming store environment that reflects our mission to support children, young adults and families.

You’ll work with the Shop Manager and Assistant Shop Manager, ensuring smooth day-to-day operations, accurate till handling and friendly service for volunteers and customers alike.

Qualifications

• Customer service experience is valued and you enjoy helping people.
• You are organised, reliable and take pride in high standards.
• You work well as part of a team and contribute to a welcoming shop environment.

Responsibilities

• Help achieve sales targets through stock rotation and merchandising.
• Create an attractive shop floor and window displays to encourage return visits.
• Maintain cleanliness, organisation and presentation throughout the shop.
• Assist with cash handling, till reconciliation and daily banking per procedures.
• Support health & safety and fire safety requirements in daily operations.
• Collaborate with staff and volunteers to support ongoing shop success.
• Deliver excellent customer service to every customer.

Skills

Customer service

Positive attitude

Organised

Team player

Reliability

Job description

Naomi House & Jacksplace is seeking a Shop Assistant in Winchester to join the charity shop team part-time. You will help customers, support stock rotation, and maintain a welcoming store environment that reflects our mission to support children, young adults and families.

You’ll work with the Shop Manager and Assistant Shop Manager, ensuring smooth day-to-day operations, accurate till handling and friendly service for volunteers and customers alike.