Charity Retail Shop Manager

National Star; Tewkesbury; In loco; GBP 18.000 - 24.000; Part-time

Vantaggi offerti da questo lavoro

Career development opportunities

Subsidised transport

Indoor swimming pool access

Medical cover

Life insurance

Pension scheme

Totum card discount

Employee discounts

Descrizione del lavoro

National Star in Tewkesbury is seeking an experienced charity retail manager to lead our largest store in the town centre. You will drive sales while maintaining exceptional in-store customer experience through strong presentation and merchandising.

You will recruit, train and manage a team of volunteers and deputy managers, with flexible 4-day weeks and weekend coverage where required. A background in charity retail and team leadership is essential for success.

Competenze

• Significant charity retail experience and team leadership skills.
• Experience recruiting, training and managing volunteers.
• Strong customer service and merchandising abilities.

Mansioni

• Lead and oversee the store operations to maximise sales and customer satisfaction.
• Recruit, train and manage volunteers and part-time deputy managers.
• Coordinate staffing and cover shifts across 4 days per week, including some weekends.
• Ensure high standards of presentation, stock management and health and safety.

Conoscenze

Charity retail experience

Team leadership

Volunteer management

Customer service

Descrizione del lavoro

Part time - 30 hours / week (0.81 x FTE)

Location

Tewkesbury

Location status

On Site (Tewkesbury)

Contract type

Permanent

Interview date

w/c 12/10/2026

11/10/2026

About the role

This is an exciting opportunity for an experienced and enthusiastic charity retail manager to play a significant part in the ongoing success and growth of our largest store in the centre of Tewkesbury.

You will need to have significant charity retail experience and bring communication and customer service skills to ensure that we are offering the best in store customer experience. Our presentation and merchandising is what sets us apart and you will use your creativity and organisation skills in a way that will encourage maximum sales.

It also goes without saying that you will be confident in recruiting, training and managing a team of volunteers and your part-time deputy managers.

You will be working 4 days per week (5 days could also be considered) to include some Saturdays / Sundays. We would prefer that you have some flexibility on the days you can work and that you have access to transport to be able to cover shifts at some of our other stores if required.

National Star is a growing charity with more than 1,400 staff based in England and Wales. Established more than 50 years ago, we've supported hundreds of young people with disabilities to achieve their potential.

• Fantastic career development opportunities and comprehensive induction programme - theory and practical
• Subsidised bus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability)
• Award-winning training
• Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite
• Westfield medical cover
• Life insurance cover
• Employee helpline
• Contributory pension scheme
• Opportunity to purchase a TOTUM discount card
• Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more