Care and Support Worker-Long Term Living

National Star; Gloucester; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Structured career pathways

Comprehensive induction

Enhanced weekend rates

Cycle to Work scheme

Company pension

Job summary

National Star in Gloucester is seeking a dedicated Care and Support Worker (Facilitator) to join our team. The role involves providing high-quality person-centred care, supporting daily living, and working with therapists and tutors to help individuals with complex disabilities reach their goals.

The position offers permanent contracts with 20–30 hours per week, early and late shifts, and weekend rotation where required.

Job description

Care and Support Worker-Long Term Living

Gloucester

Job details

Hours of work

0-37hrs/52weeks

Location

Gloucester

Location status

Gloucester

Contract type

Permanent

Interview date

TBC

06/10/2026

About the role

Specialist Care and Support Worker (Facilitator)

Hours: 20-30hours per week

Contract Options: Permanent 52-Week Contracts Available

Working Pattern: Early shifts from 7am, late shifts until 9pm/10pm and alternate weekends.

Build a Career with Purpose

At National Star, we're dedicated to helping young people and adults with complex disabilities live, learn and achieve their goals.

We're looking for caring, resilient people who share our values of Integrity, Respect, Collaboration, Ambition and Sustainability.

This is more than a job. It's an opportunity to build a rewarding long-term career where you'll make a genuine difference every day.

Why Join Us?

• Stable, predictable rotas planned around the academic year wherever possible
• Comprehensive paid training
• Structured career pathways and progression opportunities
• Competency-based development with opportunities for increased responsibility and pay
• Apprenticeships and routes into specialist, nursing and leadership careers
• Supportive multidisciplinary team environment
• Meaningful work that changes lives

Many of our colleagues have developed from entry-level support roles into specialist and leadership positions. We believe in investing in our people and promoting talent from within.

About the Role

We believe in being honest about what the role involves.

This is a rewarding role, but it can also be physically and emotionally demanding. You will support people with complex disabilities, health needs and communication differences, including individuals whose behaviours may at times challenge.

Personal care is a fundamental part of this role. You must be comfortable supporting individuals with all aspects of personal care while maintaining dignity, privacy and respect.

You will:

• Provide high-quality person-centred care and support.
• Support with personal care, daily living and health needs.
• Use specialist equipment such as hoists and wheelchairs.
• Support learning, independence and life skills development.
• Work closely with therapists, nurses, tutors and colleagues.
• Support social activities and community access.
• Accurately record care, progress and achievements.

We're passionate about helping our people grow.

As your skills and experience develop, opportunities may include:

• Advanced Facilitator roles
• Apprenticeships and professional qualifications
• Progression into nursing, education support and leadership roles

What We're Looking For

We value attitude and values as much as experience.

You'll be:

• Compassionate and respectful.
• Reliable and professional.
• Resilient and emotionally mature.
• A team player who enjoys collaborating with others.
• Committed to learning and personal development.
• Passionate about helping people achieve their potential.

Experience in care, support, education, healthcare or other people-focused roles is welcomed but not essential.

• Competitive rates of pay
• Enhanced weekend rates
• Paid training and development
• Career progression opportunities
• Company pension
• Health and wellbeing programme
• Employee discounts
• Cycle to Work scheme

Safeguarding

National Star is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful applicants will be subject to pre-employment checks, including an Enhanced DBS check.

Join Us

This role isn't for everyone. It requires compassion, resilience and a genuine commitment to supporting people with complex disabilities.

If our values resonate with you and you're looking for a stable, rewarding career where you can grow, develop and make a lasting difference, we'd love to hear from you.

National Star is a growing charity with more than 1,400 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.

Fantastic career development opportunities and comprehensive induction programme – theory and practical

Subsidised bus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability)

Award-winning training

Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite

Westfield medical cover

Life insurance cover

Employee helpline

Contributory pension scheme

Opportunity to purchase a TOTUM discount card

Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more