Charity Retail Sales Assistant - Part Time, Flexible

British Heart Foundation; Dunfermline; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

38 days annual leave

Wagestream access to wages

Health cash plan

Pension with up to 10% employer

Cycle to work

Job summary

British Heart Foundation in Dunfermline is seeking a part-time Sales Assistant to join a community-based retail team. The role is 12 hours per week across a busy store, requiring weekend and bank holiday flexibility.

You’ll deliver first-class service, help merchandise donated stock, and work with volunteers to drive sales and promote the charity’s mission. Full training is provided, and you’ll be supported by a collaborative team in a fast-paced environment.

Qualifications

• No prior retail experience required.
• Passion, energy and ability to deliver excellent service.
• Comfortable guiding volunteers on the shop floor and supporting a busy team.

Responsibilities

• Engage with customers, providing exceptional service and promoting our charity's mission.
• Organise and merchandise donated stock creatively to maximise sales potential.
• Collaborate with our E-Commerce team to maximise online sales.
• As a Keyholder, support store operations when no manager is on duty.
• Assist with till operations and general shop floor duties.
• Be comfortable lifting and moving donation bags and furniture as needed.

Skills

Customer service

Teamwork

Flexibility

Communication

18+ years old

Job description

British Heart Foundation in Dunfermline is seeking a part-time Sales Assistant to join a community-based retail team. The role is 12 hours per week across a busy store, requiring weekend and bank holiday flexibility.

You’ll deliver first-class service, help merchandise donated stock, and work with volunteers to drive sales and promote the charity’s mission. Full training is provided, and you’ll be supported by a collaborative team in a fast-paced environment.