Charismatic Service Advisor – Motor Trade Expert

Silcom Recruitment; East Midlands; On-site; GBP 16,000 - 18,000; Full time

Job summary

Silcom Recruitment Limited is seeking an experienced Service Advisor for a Derby-based dealership. Reporting to the Service Manager, you will be responsible for serving dealership customers on a service desk and managing appointments.

You will also follow up on MOTs, health checks and services, and upsell other offerings such as valets and service plans. The successful candidate must have motor trade experience and confident, charismatic customer interactions.

Qualifications

• Must have previous motor trade experience.
• Experience serving dealership customers on a service desk.
• Ability to upsell services and products.
• Confident and charismatic customer interactions.

Responsibilities

• Serving dealership customers on a service desk.
• Managing appointments and following up on MOTs, health checks, and services.
• Upselling other services such as valets, service plans and other products.

Skills

Motor trade experience

Confidence & charisma

Job description

Silcom Recruitment Limited is seeking an experienced Service Advisor for a Derby-based dealership. Reporting to the Service Manager, you will be responsible for serving dealership customers on a service desk and managing appointments.

You will also follow up on MOTs, health checks and services, and upsell other offerings such as valets and service plans. The successful candidate must have motor trade experience and confident, charismatic customer interactions.