Charcoal-Driven Dining Waiter | Menu & Wine Expert

Hawksmoor Air Street; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Tronc pay

Free team meals

50% food discount

Income protection

Volunteer days

Early wage access

Referral bonuses

Travel discounts

Welfare budget

Training & progression

Job summary

Hawksmoor Air Street in London is seeking an attentive Waiter to deliver warm, confident service on the restaurant floor and guide guests through our menu and wine list with assurance.

You’ll work as part of a close-knit team to ensure accurate orders, smooth communication with kitchen and bar, and consistently high hospitality standards in a fast-paced setting.

Qualifications

• Passionate about hospitality and guest experiences.
• Confident and personable, comfortable talking to guests.
• Calm and organized in a fast-paced environment.
• Reliable team player with training provided.

Responsibilities

• Deliver friendly, professional service on the restaurant floor.
• Guide guests through the menu, drinks and wine list with confidence.
• Take orders accurately and ensure great communication with the kitchen and bar.
• Work as part of a close-knit team to keep service running smoothly.
• Anticipate guest needs and handle feedback with care and professionalism.
• Maintain Hawksmoor standards of service, presentation and hospitality.

Skills

Hospitality

Guest experience

Communication

Teamwork

Job description

Waiter
Since 2006, Hawksmoor has been the UK’s home ofethically sourced, grass-fed beef, cooked over charcoal and paired withaward-winning wines and cocktails. We’re proud to be a certified B Corp, one ofthe most sustainable restaurant groups in the industry, and to have beenrecognised as one of the Best Companies to work for year after year. As a Waiter at Hawksmoor , you’lldeliver warm, confident and knowledgeable service that makes guests feelgenuinely looked after. This is a hands-on, floor-based role where you’ll guideguests through the menu, work closely with the team and help create memorabledining experiences, whether it’s a casual meal or a special occasion. What You’ll Do

• Deliver friendly, professional service on therestaurant floor
• Guide guests through the menu, drinks and wine listwith confidence
• Take orders accurately and ensure greatcommunication with the kitchen and bar
• Work as part of a close-knit team to keep servicerunning smoothly
• Anticipate guest needs and handle feedback withcare and professionalism
• Maintain Hawksmoor standards of service,presentation and hospitality

Who You Are

• Passionate about hospitality and great guestexperiences
• Confident, personable and comfortable talking toguests
• Calm and organised in a fast-paced environment
• A reliable team player who enjoys workingcollaboratively
• Previous waiting experience is helpful but notessential, full training provided

Our Values
Welcome Everyone -We create warm, inclusive spaces where people feel genuinely welcome.
Work Hard and Be Nice to People - We set high standards and treateach other with kindness and respect.
Hit Hawksmoor Standards - We care deeply about quality andconsistency every day.
Keep Evolving - We stay curious, open to feedback and alwayslooking to improve. Benefits

• Tronc paid for every hour you work, includingholidays and breaks
• Free team meals on shift
• 50% off food at Hawksmoor for you and your lovedones
• Income protection and death in service cover
• Paid annual volunteer days
• Stream early wage access and financial wellbeingtools
• Referral bonuses from day one
• Exclusive savings on travel, shopping andexperiences
• Restaurant welfare budget for snacks, drinks andsupport
• Full training and development with clearprogression opportunities

We’re building a team that reflects the richnessand diversity of the communities we serve. At Hawksmoor, we welcome everyoneand believe in creating a workplace where individuality is celebrated, kindnessis key and high standards are met together. If this role excites you but youdon’t meet every requirement, please apply anyway. You might be exactly whowe’re looking for.

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