Waiter

Hawksmoor; Greater London; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Tronc pay

Free team meals

50% off food

Income protection

Volunteer days

Early wage access

Referral bonuses

Travel savings

Welfare budget

Training and progression

Job summary

Hawksmoor in London is seeking a dedicated Waiter to deliver warm, knowledgeable service on the restaurant floor. You will guide guests through the menu and wine list, take accurate orders and communicate with kitchen and bar to ensure smooth service.

Applicants should be passionate about hospitality, confident talking to guests, and calm under pressure. Prior waiting experience is helpful but not required, as full training is provided to help you grow with Hawksmoor.

Qualifications

• Passion for hospitality and great guest experiences.
• Confident, personable and comfortable talking to guests.
• Calm and organised in a fast-paced environment.
• Reliable team player with willingness to learn.

Responsibilities

• Deliver friendly, professional service on the restaurant floor.
• Guide guests through the menu, drinks and wine list with confidence.
• Take orders accurately and communicate with kitchen and bar.
• Work as part of a close-knit team to keep service running smoothly.
• Anticipate guest needs and handle feedback with care and professionalism.
• Maintain Hawksmoor standards of service, presentation and hospitality.

Skills

Hospitality mindset

Guest service

Communication

Teamwork

Job description

Waiter

Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year. As a Waiter at Hawksmoor, you’ll deliver warm, confident and knowledgeable service that makes guests feel genuinely looked after. This is a hands-on, floor-based role where you’ll guide guests through the menu, work closely with the team and help create memorable dining experiences, whether it’s a casual meal or a special occasion.

What You’ll Do

• Deliver friendly, professional service on the restaurant floor
• Guide guests through the menu, drinks and wine list with confidence
• Take orders accurately and ensure great communication with the kitchen and bar
• Work as part of a close-knit team to keep service running smoothly
• Anticipate guest needs and handle feedback with care and professionalism
• Maintain Hawksmoor standards of service, presentation and hospitality

Who You Are

• Passionate about hospitality and great guest experiences
• Confident, personable and comfortable talking to guests
• Calm and organised in a fast-paced environment
• A reliable team player who enjoys working collaboratively
• Previous waiting experience is helpful but not essential, full training provided

Our Values

• Welcome Everyone- We create warm, inclusive spaces where people feel genuinely welcome.
• Work Hard and Be Nice to People- We set high standards and treat each other with kindness and respect.
• Hit Hawksmoor Standards- We care deeply about quality and consistency every day.
• Keep Evolving- We stay curious, open to feedback and always looking to improve.

Benefits

• Tronc paid for every hour you work, including holidays and breaks
• Free team meals on shift
• 50% off food at Hawksmoor for you and your loved ones
• Income protection and death in service cover
• Paid annual volunteer days
• Stream early wage access and financial wellbeing tools
• Referral bonuses from day one
• Exclusive savings on travel, shopping and experiences
• Restaurant welfare budget for snacks, drinks and support
• Full training and development with clear progression opportunities

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. If this role excites you but you don’t meet every requirement, please apply anyway. You might be exactly who we’re looking for.