Server/Waiter/Waitress

Hawksmoor Wood Wharf; Greater London; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Tronc paid for every hour you work, +

Free team meals on shift

50% off food at Hawksmoor for you and…

Job summary

Hawksmoor is hiring a Waiter to deliver warm, confident and knowledgeable service on the restaurant floor. You’ll guide guests through the menu and drinks, work closely with the team and help create memorable dining experiences.

Previous waiting experience is helpful but not essential; full training is provided. This is a hands-on role in a fast-paced environment where guest comfort and hospitality standards matter.

Qualifications

• Experience in hospitality preferred but not essential.
• Willingness to learn Hawksmoor standards and training provided.
• Excellent interpersonal skills and a guest-focused mindset.

Responsibilities

• Deliver friendly, professional service on the restaurant floor.
• Guide guests through the menu, drinks and wine list with confidence.
• Take orders accurately and ensure great communication with the kitchen and bar.
• Work as part of a close-knit team to keep service running smoothly.
• Anticipate guest needs and handle feedback with care and professionalism.
• Maintain Hawksmoor standards of service, presentation and hospitality.

Skills

Hospitality

Customer service

Communication

Team player

Fast learner

Job description

Waiter
Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass-fed beef, cooked over charcoal and paired with award-winning wines and cocktails. We’re proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year.

As aWaiter at Hawksmoor, you’ll deliver warm, confident and knowledgeable service that makes guests feel genuinely looked after. This is a hands-on, floor-based role where you’ll guide guests through the menu, work closely with the team and help create memorable dining experiences, whether it’s a casual meal or a special occasion.

What You’ll Do

• Deliver friendly, professional service on the restaurant floor
• Guide guests through the menu, drinks and wine list with confidence
• Take orders accurately and ensure great communication with the kitchen and bar
• Work as part of a close-knit team to keep service running smoothly
• Anticipate guest needs and handle feedback with care and professionalism
• Maintain Hawksmoor standards of service, presentation and hospitality

Who You Are

• Passionate about hospitality and great guest experiences
• Confident, personable and comfortable talking to guests
• Calm and organised in a fast-paced environment
• A reliable team player who enjoys working collaboratively
• Previous waiting experience is helpful but not essential, full training provided

Our Values
Welcome Everyone- We create warm, inclusive spaces where people feel genuinely welcome.
Work Hard and Be Nice to People- We set high standards and treat each other with kindness and respect.
Hit Hawksmoor Standards- We care deeply about quality and consistency every day.
Keep Evolving- We stay curious, open to feedback and always looking to improve.

Benefits

• Tronc paid for every hour you work, including holidays and breaks
• Free team meals on shift
• 50% off food at Hawksmoor for you and your loved ones
• Income protection and death in service cover
• Paid annual volunteer days
• Stream early wage access and financial wellbeing tools
• Referral bonuses from day one
• Exclusive savings on travel, shopping and experiences
• Restaurant welfare budget for snacks, drinks and support
• Full training and development with clear progression opportunities

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. If this role excites you but you don’t meet every requirement, please apply anyway. You might be exactly who we’re looking for.