Change Manager

WMJobs; Stafford; Hybrid; GBP 52,000 - 68,000; Full time

Benefits offered by this job

Hybrid working

Healthy work-life balance

Job summary

Staffordshire County Council is seeking a Change Manager to lead complex change and improvement projects within the Change Team. You will work with service leaders and corporate colleagues to translate priorities into practical action, shaping approaches, engaging stakeholders and supporting delivery from start to finish.

The role includes contributing to the PMO function, managing risks, and producing progress updates for senior decision-makers through governance forums, including the QPI

Qualifications

• Experience leading change, transformation or improvement.
• Awareness of project, programme or business change approaches.
• Confidence working with a wide range of stakeholders.
• Strong communication and organisational skills.
• Ability to work with uncertainty, priorities and deadlines.

Responsibilities

• Lead change and improvement projects from design through to delivery.
• Develop plans, business cases, risks and benefits.
• Work with colleagues from finance, HR, digital and insight teams.
• Build strong relationships with senior stakeholders and services.
• Track progress, risks and issues and escalating where needed.
• Support PMO activity, including reporting to the QPI Board.
• Help ensure change delivers real outcomes for residents.

Skills

Change management

Stakeholder engagement

Project governance

Communication

Organisation

Job description

Job Introduction

You'll join Staffordshire County Council's Change Team, part of our Strategy and Transformation Service. We work across the organisation to help services plan, deliver and embed change that improves outcomes for communities and residents.

As a Change Manager, you'll lead and deliver complex change and improvement projects. You’ll work closely with service leaders and corporate colleagues to turn strategic priorities into practical action — shaping approaches, engaging stakeholders and supporting delivery from start to finish.

A key part of the role is contributing to our PMO (Project Management Office) function. This means helping keep projects on track, managing risks and benefits, and producing clear progress updates for senior decision‑makers through established governance forums, including the Quality, Performance and Improvement Board (QPI Board).

The role is fixed term until March 2028.

Why join us?

• Varied, meaningful work across a wide portfolio of change
• Opportunity to influence how services improve and evolve
• Supportive, professional change community
• Hybrid working and a healthy work‑life balance

Location & working pattern

• Hybrid working (based in Stafford)
• No shift pattern or rota
• No regular evening or weekend working

Main Responsibilities

• Lead change and improvement projects from design through to delivery
• Develop plans, business cases, risks and benefits
• Work with colleagues from finance, HR, digital and insight teams
• Build strong relationships with senior stakeholders and services
• Track progress, risks and issues and escalating where needed
• Support PMO activity, including reporting to the QPI Board
• Help ensure change delivers real outcomes for residents

(PMO = Project Management Office; QPI Board = a senior group overseeing quality, performance and improvement)

The Ideal Candidate

• Experience leading change, transformation or improvement activity
• Awareness of project, programme or business change approaches
• Confidence working with a wide range of stakeholders
• Strong communication and organisational skills
• Ability to work with uncertainty, priorities and deadlines

We welcome transferable skills from roles such as service improvement, programme support, consultancy, operations or transformation.

Interviews will be held during the week starting 21st September 2026.

Don’t feel you meet all the requirements? We value transferable skills, experiences and qualifications, so consider applying anyway.

For an informal chat, contact Emilie Kundolf, Change Programme Lead at [e-mail].

Our Recruitment Process

We anonymise applications during shortlisting to ensure only relevant information is considered.

The minimum essential criteria listed above will be used for our Interview Guarantee Schemes.

About Staffordshire County Council

We are no ordinary county council: the core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy.

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

Our benefits

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work‑life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire.

Equal opportunities

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.