Change Manager

Computacenter; Greater London, Milton Keynes, Reading; Remote; GBP 55,000 - 90,000; Full time

Job summary

Computacenter is seeking a Change Manager to help customers adopt new technologies and ways of working. Within the Adoption & Change Management (ACM) practice, you’ll support the delivery of business change activities across digital and transformation programmes.

You’ll work with project teams, stakeholders and end users to plan, communicate and embed change, driving adoption and long-term business outcomes.

Qualifications

• Experience delivering business change within technology, digital or organisational change programmes.
• Strong stakeholder engagement and relationship management skills.
• Experience creating and executing change plans, impact assessments and engagement activities.
• Understanding of project methodologies, including Agile, Waterfall or Hybrid approaches.
• Excellent written and verbal communication skills, with the ability to translate technical change into business impact.
• Experience working within complex or regulated environments.
• Experience supporting communications, training or adoption measurement activities.
• Exposure to large-scale IT or digital transformation programmes.
• Confidence working in fast paced environments with a delivery focused approach.
• Strong commercial or pre-sales experience would be preferred.

Responsibilities

• Deliver change management activities across technology and transformation projects.
• Conduct change impact assessments and stakeholder analysis.
• Develop and implement engagement, communication, training and readiness plans.
• Work with project managers and delivery teams to integrate change activities into project plans.
• Facilitate workshops and stakeholder engagement sessions to build understanding and support adoption.
• Identify and manage people-related risks, including resistance, skills gaps and change fatigue.
• Monitor adoption and readiness, providing recommendations to improve outcomes.
• Produce regular progress updates and support governance, assurance and project reporting.
• Contribute to the continuous improvement of Computacenter's Adoption & Change Management practice.

Skills

Change management

Stakeholder engagement

Change plans

Agile/Waterfall/Hybrid

Communication skills

Regulated environments

Adoption measurement

Large-scale IT

Delivery-focused

Pre-sales experience

Job description

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Change Manager

Location: UK - London, UK - Milton Keynes, UK - Reading | Job-ID: 220494 | Contract type: Standard | Business Unit: Information Technology

Life on the team

As a Change Manager, you'll play a key role in helping our customers successfully adopt new technologies, services and ways of working. Working within Computacenter's Adoption & Change Management (ACM) practice, you'll support the delivery of business change activities across a variety of digital and transformation programmes.

You'll work closely with project teams, stakeholders and end users to ensure change is effectively planned, communicated and embedded, driving successful adoption and long-term business outcomes.

What you'll do

• Deliver change management activities across technology and transformation projects.
• Conduct change impact assessments and stakeholder analysis.
• Develop and implement engagement, communication, training and readiness plans.
• Work with project managers and delivery teams to integrate change activities into project plans.
• Facilitate workshops and stakeholder engagement sessions to build understanding and support adoption.
• Identify and manage people-related risks, including resistance, skills gaps and change fatigue.
• Monitor adoption and readiness, providing recommendations to improve outcomes.
• Produce regular progress updates and support governance, assurance and project reporting.
• Contribute to the continuous improvement of Computacenter's Adoption & Change Management practice.

What you'll need

• Experience delivering business change or adoption activities within technology, digital or organisational change programmes.
• Strong stakeholder engagement and relationship management skills.
• Experience creating and executing change plans, impact assessments and engagement activities.
• Understanding of project delivery methodologies, including Agile, Waterfall or Hybrid approaches.
• Excellent written and verbal communication skills, with the ability to translate technical change into business impact.
• Experience working within complex or regulated environments.
• Experience supporting communications, training or adoption measurement activities.
• Exposure to large-scale IT or digital transformation programmes.
• Confidence working in fast paced environments with a delivery focused approach
• Strong commercial or pre-sales experience would be preferred.

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter