CFO Hub Support Worker

THE SHAW TRUST LIMITED; Peterborough; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

25 days' annual leave

Volunteer leave (2 days)

Enhanced pension scheme

Life Assurance

Learning and development opportunities

Diversity networks

Health and wellbeing initiatives

Job summary

The Shaw Trust Limited in Peterborough, Cambridgeshire is seeking a CFO Hub Support Worker to manage a caseload of participants across the CFO Activity Hubs and community settings. You will help participants engage, break down barriers to resettlement, and achieve milestones while delivering services at satellite hubs around the region.

The role requires ICT proficiency, Level 2 English & Maths, and experience supporting prisoners with complex needs.

Qualifications

• ICT proficiency including all major Microsoft applications (Level 2 English & Maths or equivalent)
• Commitment to rehabilitation of prisoners with experience supporting prisoners and prison leavers with complex needs
• Skilled in managing challenging behaviour, building effective partnerships and achieving targets
• Strong interpersonal communication, active listening and motivational skills to support diverse backgrounds

Responsibilities

• Manage a caseload of participants in the community and CFO Activity Hubs to support engagement and resettlement
• Facilitate delivery at pop up Satellite Hubs across the region

Skills

ICT proficiency

English & Maths Level 2

Rehabilitation support

Behaviour management

Interpersonal skills

Job description

CFO Hub Support Worker

Job Category: Employability | Support, Advice & Guidance

Location: Peterborough, Cambridgeshire

Salary: £27,314 - £32,130

Closing date: 22/10/2026

Ref: 28184

Contract type: Permanent

Total hours per week: 37.5

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

Purpose

Managing a caseload of participants in the community and CFO (Creating Future Opportunities) Activity Hubs, supporting them to engage and break down barriers to successful resettlement, achieve agreed milestones and develop enhanced skillsets. Facilitating delivery at pop up Satellite Hubs across the region

Essential

You will have:

• ICT proficiency including all major Microsoft applications Level 2 English & Maths or equivalent experience
• A commitment to the rehabilitation of prisoners with experience of supporting prisoners and prison leavers with complex needs, helping them overcome barriers and progress towards education, training, and employment.
• Skilled in managing challenging behaviour, building effective partnerships, and achieving performance targets while maintaining professional boundaries.
• Strong interpersonal communication skills including active listening and motivational skills to support those from a range of backgrounds. Proactive and solution focussed taking the initiative to create opportunities

In addition to DBS and reference checks, the successful candidate must pass HMPPS vetting as a mandatory requirement of the role.

Location

This role is onsite at Peterborough, Cambridgeshire

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network, Neurodiversity Peer Support Network, Menopause Peer Support Group, The MANaging Network, The Young Professionals Network and Back to Work Support Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
• We are proud to hold the menopause friendly accreditation, hosting a regular Menopause Peer Support Groups providing a safe space for colleagues share experiences or ask questions.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.