CFAS- Senior Accountant

NACBA; Manchester; Hybrid; GBP 35,000 - 48,000; Full time

Job summary

NACBA in Manchester is seeking a claims professional to assess business interruption and related financial losses for clients. You will review financial data, prepare analytical reports, and negotiate settlements with insurers and claimants.

You will visit sites, communicate with stakeholders, and contribute to developing junior staff while identifying new business opportunities. This role emphasizes client service, accuracy, and collaboration within the CFAS division.

Qualifications

• Customer-focused approach to grow and maintain client relationships.
• Demonstrates integrity in line with company values.
• Ability to communicate clearly at all levels.
• Builds positive working relationships within teams and with clients.
• Uses a solution- and results-driven style to hit targets.
• Shows flexibility and resilience in operations.
• Aligned with Crawford RESTORE values in behaviour.
• Accountancy qualification supports financial assessment work.
• Experience in claims/insurance is advantageous.

Responsibilities

• Assess business interruption and financial claims both externally and internally.
• Receive, review and analyse financial information for cases.
• Prepare detailed reports commenting on the analytical work.
• Visit insurers, reinsurers, claimants and the insured.
• Communicate with all parties, calculate interim payments, and prepare interim reports.
• Calculate and agree settlement of claims and prepare final reports.
• Support the development of less experienced staff.
• Develop relationships with existing clients and pursue new opportunities.
• Maintain up-to-date case files and track relevant legal/technical changes.
• Identify and develop business opportunities for self and team.

Skills

Customer focus

Integrity

Effective communication

Relationship building

Solution oriented

Flexible

RESTORE values

Accountancy qualification

Claims experience

Education

Accountancy qualification

Tools

Excel

Job description

Job Description

• Part of the CFAS division
• Involved in the assessment of business interruption and other financial losses arising on behalf of clients.
• Negotiating and settlement of claims.
• Work within and part of the wider GTS team.
• Travel and undertake site visits and external meetings
• Marketing and promotion of self and business both internally and externally

Responsibilities

• Work both externally and internally assessing business interruption and financial claims
• Receiving and reviewing and analysing financial information.
• Preparing reports commenting in detail on the review and conclusion of analytical work.
• Visiting Insurers, Reinsurers, Claimants and the Insured.
• Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.
• Calculating and agreeing settlement of claims, and preparing final reports.
• Assisting in the development of less experienced staff members.
• Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.
• Maintain and update files and records keeping fully up to date on any technical or legal changes which may have a bearing on a case.
• Identifying and developing business opportunities for self and team.

Qualifications

Essential

• Behave in a strongly customer focused way at all times to ensure development and maintenance of client relationships
• Demonstrate personal integrity in a way which is consistent to the company's core values
• Communicate effectively by sharing, listening and exchanging information and knowledge at all levels
• Build and maintain positive working relationships
• Demonstrate a solution and action oriented style in order to deliver against targets
• Demonstrate a flexible and resilient operational style
• Demonstrated behaviours must be in close alignment with Crawford stated values: RESTORE
• Accountancy qualification
• Experience of claims / insurance would be useful
• Strong communication skills (written and verbal)
• Good customer service, organisational & communication skills
• Accountancy qualification

Desirable

• Claims experience preferred but not essential.
• Good communication skills at all levels
• Ability to work under own direction as well as part of a team
• Team player
• Good Excel skills
• Problem solving ability in order to recognise difficulties and take the appropriate steps to address the issues
• Quality focussed to provide a high level of customer service both internally and externally
• Ability to demonstrate high attention to detail
• Dispute and resolution handling skills in order to manage cases effectively and proactively
• Competent use of technology