Ceremonial Logistics Lead — Funeral Care

CO-OP; Tooting; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

30% off Co-op branded products

10% off other brands in Co-op stores

Discounts on Co-op products and خدمات

23 days holidays pro rata

Pension with employer contributions

Employee Assistance Programme

Virtual GP and eye tests

Career development opportunities

Wagestream access

Job summary

Co-op Funeralcare in the United Kingdom is seeking a Care Logistics Lead to supervise a ceremonial crew and ensure each funeral is delivered to the highest standard. You will coordinate schedules, drive as needed, and handle the movement of items with discretion and empathy.

The role requires a full UK manual driving license and the ability to lift and manage heavy loads in a dynamic environment to deliver an excellent customer experience.

Qualifications

• Full UK manual driving license required.
• Ability to lift and manually handle heavy loads.
• Empathetic approach and discretion in sensitive duties.
• Ability to work in a fast-paced, changing environment.

Responsibilities

• Coordinate and schedule ceremonial crew for funeral services.
• Deputise for the care logistics manager.
• Plan clothing collection and movement of personal belongings.
• Oversee transportation of the deceased for viewings as required.
• Analyze insights to drive improvements in delivery and team performance.
• Maintain relationships with local stakeholders (clergy, crematoria, hospitals, care providers).
• Ensure each funeral is delivered to the highest standard with customer focus.

Skills

Team leadership

Logistics coordination

Schedule management

Driving license

Customer service

Job description

Co-op Funeralcare in the United Kingdom is seeking a Care Logistics Lead to supervise a ceremonial crew and ensure each funeral is delivered to the highest standard. You will coordinate schedules, drive as needed, and handle the movement of items with discretion and empathy.

The role requires a full UK manual driving license and the ability to lift and manage heavy loads in a dynamic environment to deliver an excellent customer experience.