Centre Relations Lead for Apprenticeship EPA (Hybrid)

Sias UK; Warrington; Hybrid; GBP 38,000 - 52,000; Full time

Job summary

A leading awarding organisation is seeking a key customer-facing role responsible for managing a portfolio of Training Providers and key employers. You will ensure high customer service, deliver end point assessments, and maintain compliance with Ofqual conditions. Strong organizational and communication skills are essential for the role, along with the ability to engage effectively with multiple stakeholders. This is a permanent position based in the Warrington office, offering a hybrid work structure.

Qualifications

• Ability to manage a portfolio of customers effectively.
• Strong organizational skills for delivering assessments.
• Good communication skills for customer service.

Responsibilities

• Manage high-level customer service and inquiries.
• Lead planning and engagement meetings with stakeholders.
• Provide training on the EPA Pro system.

Job description

A leading awarding organisation is seeking a key customer-facing role responsible for managing a portfolio of Training Providers and key employers. You will ensure high customer service, deliver end point assessments, and maintain compliance with Ofqual conditions. Strong organizational and communication skills are essential for the role, along with the ability to engage effectively with multiple stakeholders. This is a permanent position based in the Warrington office, offering a hybrid work structure.