Centre Operations & Customer Service Officer - Fixed Term

Dacorum Borough Council; England; On-site; GBP 22,000 - 26,000; Full time

Job summary

Dacorum Borough Council is seeking a Business Centre Support Officer for Maylands & Kylna Business Centres within the Place & Enterprise Service on a 10-month fixed term contract. You will provide a high quality service to tenants and visitors, delivering professional administration and ensuring a tidy, welcoming environment.

You will support the Business Centre Manager and team with a wide range of tasks, build strong relationships with contractors, and meet defined performance targets.

Qualifications

• Strong customer service experience in a front-facing role.
• Proficient in administrative tasks and record keeping.
• Excellent written and verbal communication skills.
• Able to work with minimal supervision and take initiative.
• Flexible to meet day-to-day challenges.
• Ability to build and maintain relationships with colleagues and contractors.
• Tactful and diplomatic in interactions and negotiations.

Responsibilities

• Provide high quality service to tenants and visitors at Maylands & Kylna Business Centres.
• Deliver a wide range of administrative support to the Business Centre Manager and team.
• Collaborate with internal and external services to meet objectives.

Skills

Customer service

Administrative support

Communication skills

Self-starter

Flexible

Relationship building

Negotiation

Job description

Dacorum Borough Council is seeking a Business Centre Support Officer for Maylands & Kylna Business Centres within the Place & Enterprise Service on a 10-month fixed term contract. You will provide a high quality service to tenants and visitors, delivering professional administration and ensuring a tidy, welcoming environment.

You will support the Business Centre Manager and team with a wide range of tasks, build strong relationships with contractors, and meet defined performance targets.