Centre Operations & Compliance Lead

Andersen James Group; Basildon; On-site; GBP 32,000 - 48,000; Full time

Job summary

Eastgate Shopping Centre seeks a capable operations lead to broaden experience across operations, facilities, compliance and tenant engagement. You will work closely with the Centre Director and Deputy to own a varied remit including H&S management, inspections, compliance and contractor activity.

You will balance detail with people skills, handle reporting, H&S systems and administration, while walking the centre to engage occupiers, manage contractors and solve day-to-day issues as they arise.

Qualifications

• Experience in retail property, facilities management or health & safety preferred.
• Strong communication and people skills are essential.

Responsibilities

• H&S management, inspections, audits and compliance.
• Tenant inspections, retailer liaison and H&S guidance.
• Emergency procedures, incident reporting and RiskWise administration.
• Supporting shop fits, planned works and contractor activity.
• Utilities, recharges, invoicing and wider operational administration.
• Managing the centre’s administration team.
• Supporting commercialisation activity and wider day-to-day operations.
• Duty management with a 1-in-4 weekend rota.

Job description

Eastgate Shopping Centre seeks a capable operations lead to broaden experience across operations, facilities, compliance and tenant engagement. You will work closely with the Centre Director and Deputy to own a varied remit including H&S management, inspections, compliance and contractor activity.

You will balance detail with people skills, handle reporting, H&S systems and administration, while walking the centre to engage occupiers, manage contractors and solve day-to-day issues as they arise.