Centre Manager: Innovation Hub & Community Growth

Oxford Innovation Ltd.; Chippenham; On-site; GBP 36,000 - 45,000; Full time

Benefits offered by this job

Flexible benefits package

25 days holiday + bank holidays

Wellbeing days

Job summary

Oxford Innovation Space in Chippenham seeks a Centre Manager to lead the Business Cyber Centre, drive commercial success, and ensure exceptional service for occupiers. You will oversee sales, marketing, and operations while building strong relationships with clients and stakeholders.

The role requires a customer-focused leader who can manage budgets, grow the centre community, and deliver a high-quality experience for entrepreneurs and growing businesses.

Qualifications

• Proven leadership experience in a customer-focused or service-led environment.
• Commercial mindset with experience in sales, marketing, and budget management.
• Confidence in building relationships with diverse stakeholders.
• Experience in coworking, hospitality, or similar sectors.
• A passion for creating great experiences and building community.

Responsibilities

• Act as a figurehead for the centre locally, regionally and nationally, creating success, selling and marketing the product offering whilst enhancing its reputation for excellence.
• Overall management control and accountability for the financial and commercial performance of the centre, and to deliver all aspects of sales, marketing, and operational activities for the centre to attract new customers and ensuring the retention of existing occupiers.
• Cultivate the working partnership between OI Space and our clients to identify and develop areas of collaboration and joint initiatives.
• Deliver a world class service to the centre community in facilities, support and collaborative connections and the training and development of centre staff.

Skills

Leadership

Sales & marketing

Budget management

Stakeholder management

Customer-focused service

Community building

People development

Job description

Oxford Innovation Space in Chippenham seeks a Centre Manager to lead the Business Cyber Centre, drive commercial success, and ensure exceptional service for occupiers. You will oversee sales, marketing, and operations while building strong relationships with clients and stakeholders.

The role requires a customer-focused leader who can manage budgets, grow the centre community, and deliver a high-quality experience for entrepreneurs and growing businesses.