Centre Manager

Oxford Innovation Ltd.; Chippenham; In loco; GBP 36.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible benefits package

25 days holiday + bank holidays

Wellbeing days

Descrizione del lavoro

Oxford Innovation Space in Chippenham seeks a Centre Manager to lead the Business Cyber Centre, drive commercial success, and ensure exceptional service for occupiers. You will oversee sales, marketing, and operations while building strong relationships with clients and stakeholders.

The role requires a customer-focused leader who can manage budgets, grow the centre community, and deliver a high-quality experience for entrepreneurs and growing businesses.

Competenze

• Proven leadership experience in a customer-focused or service-led environment.
• Commercial mindset with experience in sales, marketing, and budget management.
• Confidence in building relationships with diverse stakeholders.
• Experience in coworking, hospitality, or similar sectors.
• A passion for creating great experiences and building community.

Mansioni

• Act as a figurehead for the centre locally, regionally and nationally, creating success, selling and marketing the product offering whilst enhancing its reputation for excellence.
• Overall management control and accountability for the financial and commercial performance of the centre, and to deliver all aspects of sales, marketing, and operational activities for the centre to attract new customers and ensuring the retention of existing occupiers.
• Cultivate the working partnership between OI Space and our clients to identify and develop areas of collaboration and joint initiatives.
• Deliver a world class service to the centre community in facilities, support and collaborative connections and the training and development of centre staff.

Conoscenze

Leadership

Sales & marketing

Budget management

Stakeholder management

Customer-focused service

Community building

People development

Descrizione del lavoro

At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors.

Our centres are more than just buildings - they’re buzzing communities of entrepreneurs, creators, and changemakers. We’re excited to be managing the Business Cyber Centre in Chippenham under a new contract and are looking for a Centre Manager to join our team and help deliver exceptional service at this new addition to the Oxford Innovation Space network.

What You’ll Be Doing

As Centre Manager, you’ll be the driving force behind the Business Cyber Centre - leading the team, delivering exceptional service, and ensuring the centre thrives commercially and operationally. You’ll:

• Act as a figurehead for the centre locally, regionally and nationally, creating success, selling and marketing the product offering whilst enhancing its reputation for excellence.
• Overall management control and accountability for the financial and commercial performance of the centre, and to deliver all aspects of sales, marketing, and operational activities for the centre to attract new customers and ensuring the retention of existing occupiers.
• Cultivate the working partnership between OI Space and our clients to identify and develop areas of collaboration and joint initiatives.
• Deliver a world class service to the centre community in facilities, support and collaborative connections and the training and development of centre staff.

Want the full picture? Please see the attached job description for more details on what the role involves.

What You’ll Bring:

We’re looking for someone who’s passionate about innovation, people, and making things happen. You’ll bring:

• Proven leadership experience in a customer-focused or service-led environment.
• A commercial mindset with experience in sales, marketing, and budget management.
• Confidence in building relationships with diverse stakeholders
• A flair for creating welcoming, professional environments - whether from coworking, hospitality, or similar sectors.
• A passion for creating great experiences and building community.

Why You’ll Love Working Here:

We offer more than just a job - we offer a place where you can grow, contribute, and be part of something meaningful. Here’s what you can expect:

• Salary: Up to £45,000 per annum, depending on experience, plus flexible benefits package.
• Time off: 25 days’ holiday + bank holidays.
• Flexible benefits: Options to swap salary for extra benefits, including additional holiday.
• Wellbeing: Wellbeing days and health resources.
• Development: Full induction, buddy system, and ongoing learning opportunities.
• Culture: A supportive, inclusive team that values your voice and ideas.
• Purpose: A chance to make a real difference in the lives of entrepreneurs and growing businesses.

Got questions? Reach out - we’re happy to chat.

We’re Committed to Inclusion

We’re building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply - you might be just the person we’re looking for.

We reserve the right to close the vacancy once we’ve received sufficient applications, so apply early to avoid disappointment.