Centre Manager

TieTalent; Reading; On-site; GBP 25,000 - 45,000; Full time

Benefits offered by this job

Up to 44 days paid leave

Career development opportunities

Training at IMI approved academies

Pension scheme

Company discount

Job summary

A leading automotive services provider in Reading is seeking an experienced Autocentre Manager. The successful candidate will have over two years’ relevant experience, excellent customer service skills, and will lead a motivated team. Responsibilities include ensuring high customer satisfaction, managing the Autocentre staff, and achieving financial targets. This role offers a competitive salary and outstanding bonus structure, with potential earnings increasing significantly based on individual performance.

Qualifications

• Minimum of two years experience as an Autocentre Manager or similar role.
• Desire to succeed and lead a successful team.
• Ability to communicate effectively with clients.

Responsibilities

• Promote and maintain company image as a brand ambassador.
• Deliver outstanding customer service.
• Maximise profit and financial targets.
• Co-ordinate and control Autocentre staff.
• Ensure security of stock and accountable for losses.
• Maintain company housekeeping standards.

Skills

Customer service skills

Team development

Motivational leadership

Job description

Overview

Join to apply for the Centre Manager role at TieTalent.

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team.

The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.

We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £25,000 per year, some achieve £45,000 or more!

• Current manager bonus structure quotes: Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person. The key is drive. Its how you adapt yourself. You get what you put in.
• Autocentre Manager who has been with the Company since 2012: It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay.

We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers.

Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout.

Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch.

Responsibilities

• Promoting and maintaining the Company image, acting as a brand ambassador.
• Delivering outstanding customer service.
• Maximising volume to ensure profit and financial targets are met
• Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required
• Ensuring the security of stock and monies, being accountable for any losses
• Maintaining company house-keeping standards.

Salary and Hours

Salary: Negotiable DOE

Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)

Benefits

• The Potential for up to 44 days paid leave (including bank holidays)
• Competitive Salary
• Outstanding Bonus Structure
• Career Development Opportunities
• Training at our IMI approved Training Academies (Strood/Reading)
• Uniform
• Company Discount
• NOW: Pension Scheme

Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!