Centre Manager

Halfords; Orpington; On-site; GBP 37,000 - 58,000; Full time

Benefits offered by this job

5.6 weeks annual leave

Garage discounts

Product discounts

Cycle to Work Scheme

GP access

Share save scheme

Pension & Life Assurance

Job summary

Halfords is seeking a Centre Manager for the Orpington site. You will lead the centre team, ensure a superb customer journey and manage day-to-day operations within a fast-paced automotive service environment.

The role offers a base salary between £37,459 and £44,278, with on-target earnings up to £58,078 and an uncapped monthly bonus averaging around £13,800 per year. 5 days a week, with Sundays closed. Hybrid/ progression opportunities available.

Qualifications

• Demonstrated leadership and team management in automotive or similar service settings.
• Track record of delivering high customer satisfaction and effective management.
• Coaching-based leadership with on-the-job training abilities.
• Experience meeting Health and Safety compliance standards.
• Experience handling high sales turnover and managing KPIs.
• Excellent verbal and written communication; IT systems proficiency.

Responsibilities

• Lead the centre team to achieve targets and deliver exceptional customer journeys.
• Provide coaching and training to staff to maintain high performance.
• Ensure Health & Safety compliance across the site.
• Drive KPI attainment and maximise sales while controlling costs.
• Engage customers and promote Halfords services and offers.

Skills

Leadership

Team management

Customer satisfaction

Coaching

Training

Health & Safety

Sales KPI

Communication

IT literacy

Time management

Driving licence

Job description

Job no: 567721
Work type: Full time
Site: Orpington
Categories: Autocentre Management
Location: Greater London
Salary: £37,459 - £58,078 per annum
Business Area: National Tyres and Autocare

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

• On-target earnings up to £58,078
• Comprising a base salary of £37,459 - £44,278
• An uncapped monthly bonus scheme with average additional earnings of £13,800 per year.
• 5 days a week (closed on Sunday's)
• Earn extra with our refer a friend scheme – T&C’s Apply

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

National Tyres and Autocare is now part of the Halfords family.We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence