Centre Manager

Halfords; Leeds; On-site; GBP 36,000 - 51,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Cycle to Work Scheme

GP Access 24/7

Share save scheme

Pension Scheme & Life Assurance

Job summary

Halfords is seeking an Autocentre Centre Manager in Leeds to lead the team, drive customer excellence, and manage performance. The role focuses on ensuring a top customer journey, achieving targets, and delivering results in a fast-paced automotive service environment.

You will be responsible for coaching staff, maintaining safety standards, and contributing to business growth, with ongoing progression opportunities within Halfords.

Qualifications

• Fantastic leadership and team management skills within the automotive or similar industry.
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

Responsibilities

• Lead the Autocentre team to deliver outstanding customer journeys and service quality.
• Drive business performance and achieve KPIs while maintaining high customer satisfaction.
• Ensure compliance with Health and Safety standards and company policies.
• Coach and train staff, providing in-the-moment development and feedback.

Skills

Team leadership

Customer satisfaction

Coaching

Health & Safety

KPI management

Communication

IT literacy

Time management

Driving licence

Tools

In-house systems

Job description

Job no: 568355
Work type: Full time
Site: Leeds
Categories: Autocentre Management
Location: West Yorkshire
Salary: £36,000 - £50,600 per year
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you.

• On-target earnings up to £50,600
• Comprising a base salary of £36,000 - £39,000
• An uncapped monthly bonus scheme with average additional earnings of £11,600 per year.
• 5 days a week (this centre is closed on Sunday's)
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.