Centre Host

Eastern Western Motor Group; Dunfermline; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Industry leading training and career发展

Birthday off

Up to 40 days annual leave

Pension and death in service

Staff discounts on cars and servicing

Discounts via YourDiscounts program

Referral bonus £100

Study days off

Job summary

Eastern Western Motor Group is seeking a friendly Centre Host at Toyota Halbeath to welcome visitors, assist showroom customers and address inquiries. You will manage the switchboard, relay messages promptly and keep promotional materials tidy and stocked.

Your role includes recording showroom footfall, tracking inquiry sources, maintaining an appointment diary, and supporting events to boost customer engagement.

Qualifications

• To be considered for this position, you must have the right to work in the UK.

Responsibilities

• Visitor and Customer Assistance: Greet visitors warmly, monitor showroom customers, and promptly attend to their needs.
• Efficient Communication: Manage the switchboard professionally, promptly relay messages, and ensure timely responses to emails and complaints.
• Showroom and Facility Maintenance: Keep the showroom and promotional materials well-organised, clean, and fully stocked.
• Tracking and Reporting: Record showroom footfall, sales inquiry sources, and maintain an appointment diary; provide weekly updates to the Sales Department.
• Support for Events: Assist with promotional activities to enhance customer engagement.

Job description

About the Role

Centre Host

Toyota Halbeath

Salary £26436.80

Job Opportunity

• Visitor and Customer Assistance: Greet visitors warmly, monitor showroom customers, and promptly attend to their needs.
• Efficient Communication: Manage the switchboard professionally, promptly relay messages, and ensure timely responses to emails and complaints.
• Showroom and Facility Maintenance: Keep the showroom and promotional materials well-organised, clean, and fully stocked.
• Tracking and Reporting: Record showroom footfall, sales inquiry sources, and maintain an appointment diary; provide weekly updates to the Sales Department.
• Support for Events: Assist with promotional activities to enhance customer engagement.

#EWMG3

Essential Skills

To be considered for this position, you must have the right to work in the UK.

About Company

For nearly a 100 years, Eastern Western Motor Group has been built on great people, strong relationships and a passion for delivering exceptional customer service. Today, we are one of Scotland's leading automotive businesses, employing over 1,850 colleagues across a wide range of brands and locations.

Guided by our BASICS values, we' are proud of the careers we have helped build, the talent we have developed and the long service of colleagues who have chosen to grow with us.

Whether you are just starting out or looking for your next challenge, there has never been a better time to join us and see where your career can take you.

Benefits

• Industry leading training and development opportunities.
• Enjoy your birthday off on us every year!
• Generous Holiday Allowance - Your free time matters to us! We give all our colleagues up to 40 days annual leave each year.
• Your Family Matters - As a family run Company, your family matters to us. We offer our colleagues a pension plan, death in service scheme and access to our colleague savings club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
• Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
• YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
• Vehicle Introduction Bonus - Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
• Up to 5 study days off per annum, plus time off for any exams.