Centre Administrator – Hybrid Admin & Student Support

Heriot-Watt University; Easter Howgate; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

Heriot-Watt University is seeking a Centre Administrator to provide comprehensive administrative support to the CDT in Applied Photonics. The role covers admissions, recruitment, enrolment, events, travel, finance and student records within a small multitasking team.

The post is hybrid with flexible working options, reporting to the Centre Manager and collaborating across partner universities. Travel may be required and occasional out-of-hours work is possible.

Qualifications

• Educated to SVQ Level 3 or equivalent.
• Good level of competency in written and spoken English.
• Experience of working within a confidential office environment as outlined above.
• Competent in the use of Microsoft Outlook, Excel, Word and Teams.
• Well-developed interpersonal skills.
• Demonstrable excellent customer service.
• Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment.
• Demonstrable professional and proactive approach.
• Experience of organising interviews, meetings and minute-taking.
• Experience in organising events such as conferences and seminars.

Responsibilities

• Handling general enquiries by telephone, email, in person and via MS Teams to provide high-level customer service.
• Organising committee meetings: room booking, catering, circulation of papers, minute-taking for CDT committees.
• Assist with events including Centre Conference, Summer School and induction events, handling venue and catering arrangements and coordinating speakers.

Skills

English proficiency

Confidential office experience

MS Office (Outlook/Excel/Word/Teams)

Interpersonal skills

Customer service

Interview scheduling & minute-taking

Event organisation

Travel booking

Education

SVQ Level 3 or equivalent

Tools

CRM Recruit

Banner

Job description

Heriot-Watt University is seeking a Centre Administrator to provide comprehensive administrative support to the CDT in Applied Photonics. The role covers admissions, recruitment, enrolment, events, travel, finance and student records within a small multitasking team.

The post is hybrid with flexible working options, reporting to the Centre Manager and collaborating across partner universities. Travel may be required and occasional out-of-hours work is possible.