Centre Administrator – Hybrid, Photonics CDT

Heriot-Watt University; Kilmarnock; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Hybrid working

Job summary

The Centre Administrator at Heriot-Watt University provides essential administrative support to the Centre for Doctoral Training in Applied Photonics, handling recruitment, admissions, enrolment, events and student assistance. The role operates in a small multitasking team with hybrid working and occasional travel between partner universities, reporting to the Centre Manager.

Essential qualifications include SVQ Level 3 or equivalent, strong English, and experience in a confidential office, with

Qualifications

• SVQ Level 3 or equivalent is required.
• Strong written and spoken English.
• Experience in a confidential office environment and customer service.
• Proficiency with Outlook, Excel, Word and Teams.

Responsibilities

• Deal with general enquiries by telephone, email, in person and MS Teams with high service levels.
• Coordinate CDTAP committees and take accurate minutes.
• Assist with events such as conferences andInduction events, including venue booking and catering.
• Arrange travel, accommodation and conferences for students and staff; track expenditures.
• Use ERP Finance for purchase orders, invoicing and catering orders; reconcile purchasing cards.
• Liaise with industry sponsors, partner universities and funding bodies on projects and meetings.
• Maintain student records on databases, process admissions, offers and recruitment statistics.
• Support CDT marketing activities and manage GDPR-compliant mailing lists; publish updates on CDT channels.
• Provide PA support to the Centre Director and CDT Executive including diary management and meetings.
• Assist with student recruitment processes and interview arrangements; manage applicant records.

Skills

Interpersonal skills

Customer service

Organization

Communication

Flexibility

Education

SVQ Level 3 or equivalent

Tools

MS Outlook

Excel

Word

Teams

Job description

The Centre Administrator at Heriot-Watt University provides essential administrative support to the Centre for Doctoral Training in Applied Photonics, handling recruitment, admissions, enrolment, events and student assistance. The role operates in a small multitasking team with hybrid working and occasional travel between partner universities, reporting to the Centre Manager.

Essential qualifications include SVQ Level 3 or equivalent, strong English, and experience in a confidential office, with