Central Operations Administrator

Xpo-bc1cd16f; England; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Cycle to work

Pension

Employee discounts

Job summary

XPO is seeking a Central Operations Administrator to support the transport function on a major contract within the logistics sector. The role is full-time and permanent, with core Monday–Friday hours and some flexibility to meet operational needs.

Responsibilities include coordinating central operations, creating reports, managing IT systems such as SAP, and ensuring accurate invoicing and customer communication. Previous transport/logistics experience is preferred.

Qualifications

• Experience in transport or logistics administration.
• Finance or invoicing experience is desirable.
• Ability to work under pressure and respond quickly to customer requirements.
• Strong customer service skills.
• Good knowledge of the UK geography.

Responsibilities

• Coordinate central operations to achieve business objectives and customer needs.
• Track and update backhaul activity while liaising with key stakeholders.
• Create and run operational and financial reports.
• Use and maintain IT systems including SAP, Sphere & WTS.
• Communicate effectively with internal and external customers (haulier communications, customer issues).
• Ensure traffic planning activity is undertaken.
• Prepare and raise invoices and handle related queries.
• Undertake other reasonable tasks as required.
• Maintain the highest standards of customer service.

Skills

Transport & logistics admin

Finance / Invoicing

Customer service

Problem solving

UK geography knowledge

Tools

SAP

Sphere & WTS

Job description

Career Opportunities: Central Operations Administrator (2827)

Are you an experienced administrator looking for a position that you can really make a difference in? Do you like the idea of supporting the transport function on a key contract for one of the biggest, fastest-growing names in logistics? Are you ready for your next challenge?

We’re looking for a full-time, permanent Administrator to co-ordinate the central operations in order to achieve business objectives and the needs of the customer.Working Monday to Friday core hours (with some flexibility – this is logistics after all).

Pay, benefits and more:

We’re looking to offer a salary of up to £27,000per annum. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.

What you’ll do on a typical day:

• Ensure all administrative duties are carried out as necessary and to a high level of accuracy and professionalism.
• To track and update all backhaul activity whilst liaising with key stakeholders.
• To create and run operational and financial reports.
• To use and maintain all IT based systems in the effective delivery of their role including SAP, Sphere & WTS.
• Ensures that appropriate communication methods are used to provide information to both internal and external customers as required e.g. haulier comms, dealing with customer issues etc.
• To ensure that all traffic planning activity is undertaken.
• Prepare and raise Invoices and deal with any related queries.
• To undertake any other reasonable task as required.
• To always display the highest standards of customer service.

What you need to succeed at XPO:

• Previous experience within a transport / logistics organisation would be desirable
• Finance / Invoicing experience would also be desirable
• Ability to work under pressure and react quickly to customer requirements
• Effective Customer Service Skills
• Ability to take a creative approach to problem solving.
• Good geographical knowledge of the UK

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.