Center Sales & Customer Experience Manager

IWG plc; Tewkesbury; Presencial; GBP 45 000 - 65 000; Tempo integral

Resumo da oferta

IWG plc is seeking a Customer Services & Sales Manager to be at the heart of our growing global organisation. You’ll be responsible for all aspects of your centre’s performance, including delivering sales targets, and you’ll have the autonomy and resources to run your centre as if it’s your own business.

You’ll lead a small team, generate sales by winning new business and upselling to existing customers, give tours to prospective customers, and ensure customers receive world-class service that

Qualificações

• Experience delivering against targets when leading a small team.
• Experience running a flexible workspace centre or a customer-focused site.
• Proven sales ability to build a sales pipeline and consistently close sales.
• Strong mindset: passion, drive, ownership and resilience.

Responsabilidades

• Deliver sales targets and manage centre performance.
• Lead a small team and own all on-site operations.
• Generate sales by winning new business and upselling to existing customers.
• Give tours to prospective customers.
• Ensure customers receive world-class service and become brand ambassadors for IWG.

Conhecimentos

Sales leadership

Customer focus

Target achievement

Team management

Descrição da oferta de emprego

IWG plc is seeking a Customer Services & Sales Manager to be at the heart of our growing global organisation. You’ll be responsible for all aspects of your centre’s performance, including delivering sales targets, and you’ll have the autonomy and resources to run your centre as if it’s your own business.

You’ll lead a small team, generate sales by winning new business and upselling to existing customers, give tours to prospective customers, and ensure customers receive world-class service that