Guest Experience Specialist - Customer Services

IWG plc; Crawley; On-site; GBP 26,000 - 28,000; Full time

Job summary

IWG plc is seeking a Customer Services Executive to welcome guests and support an efficient on-site workspace. You will handle a range of on-site tasks, ensuring the environment runs smoothly and customers and colleagues enjoy a positive experience throughout their visit.

The role emphasizes friendly service, adaptability, and collaborative teamwork within a dynamic, globally growing organisation. Training and development are highlighted as part of the career journey.

Qualifications

• Excellent communication skills and enjoy interacting with people.
• Positive, outgoing attitude with a can-do mindset.
• Ability to take direction, learn new skills and apply them confidently.

Responsibilities

• Greet customers and their guests warmly each day.
• Manage on-site tasks to keep the workspace running smoothly.
• Help customers and colleagues have a great day at work.

Job description

IWG plc is seeking a Customer Services Executive to welcome guests and support an efficient on-site workspace. You will handle a range of on-site tasks, ensuring the environment runs smoothly and customers and colleagues enjoy a positive experience throughout their visit.

The role emphasizes friendly service, adaptability, and collaborative teamwork within a dynamic, globally growing organisation. Training and development are highlighted as part of the career journey.