Cemeteries Technical Support and Coordination Officer

Kirklees Metropolitan Council; Maldon; On-site; GBP 17,000 - 24,000; Full time

Job summary

Essex County Council invites applications for a Technical Support Officer (Cemeteries) in Maldon, Essex. This on-site role requires three days a week on the cemetery site and supports cemeteries, memorials and bereavement services on a day-to-day basis.

The role focuses on legally compliant, safe and compassionate service delivery, handling enquiries, preparing records and coordinating resources to meet customer needs.

Qualifications

• Experience supporting cemetery and bereavement services.
• Knowledge of public sector processes and customer service.
• Understanding of health and safety, data protection, and confidentiality requirements.

Responsibilities

• Provide effective operational and administrative support to cemeteries and bereavement services.
• Respond to enquiries, complaints and service issues with professional, sensitive handling.
• Maintain accurate records of burials, grave plots and memorials in compliance with statutory requirements.
• Coordinate workloads and assist with income-related and administrative processes.
• Work collaboratively with internal teams and external partners to improve service delivery.

Skills

Administrative support

Coordination

Customer service

Health & safety

Data protection

Job description

Essex County Council invites applications for a Technical Support Officer (Cemeteries) in Maldon, Essex. This on-site role requires three days a week on the cemetery site and supports cemeteries, memorials and bereavement services on a day-to-day basis.

The role focuses on legally compliant, safe and compassionate service delivery, handling enquiries, preparing records and coordinating resources to meet customer needs.