Housing Asset & Compliance Support Officer

New Start; Harlow; Remote; GBP 24,000 - 31,000; Full time

Job summary

Essex County Council, supporting Harlow Council, is recruiting a Technical Support Officer for 12 months to join the Housing Property Service at Mead Park. The role is full-time and on-site, four days per week, with a 37.5-hour week and 12-month contract.

You will provide asset management support to tenants and colleagues, coordinate surveys, handle enquiries, maintain records, and assist with training and databases while upholding health and safety standards.

Qualifications

• Background in housing administration and providing technical support to Housing asset management and compliance teams.
• Understand the relationship between capital and revenue budgets within a repairs and capital investment environment.
• Knowledge of Health and Safety relating to technical issues within housing repairs.
• You must have achieved a good level of numeracy and literacy.

Responsibilities

• Dealing with Asset Management providing support to tenants, internal and external colleagues.
• Helping coordinate stock condition surveys/Energy Performance Surveys
• Dealing with enquiries and providing a written/oral response as required
• Undertaking general administration e.g. minute taking, preparing reports, supporting housing analysts, and detailed record keeping.
• Help with user training and facilitate access to databases
• Dealing with tenants/leaseholders daily
• Support the department in responsibilities relating to Asset Management

Skills

Housing administration

Technical support

Numeracy

Literacy

Job description

Essex County Council, supporting Harlow Council, is recruiting a Technical Support Officer for 12 months to join the Housing Property Service at Mead Park. The role is full-time and on-site, four days per week, with a 37.5-hour week and 12-month contract.

You will provide asset management support to tenants and colleagues, coordinate surveys, handle enquiries, maintain records, and assist with training and databases while upholding health and safety standards.